Case Managers – First Response Youth Mobile Outreach Service

Case Managers – First Response Youth Mobile Outreach Service

• Part-time, fixed term to 2027
• $82-$88K pa. pro-rated + Super + generous salary packaging

This is a great opportunity for a dedicated, open-minded outreach worker for a part-time, fixed-term position in Melton.

Through an assertive outreach model, in this role you will proactively:

• seek and assist young people or families who are sleeping rough in the City of Melton and surrounding LGA
• respond to enquiries, agency referrals and engage with young people or families at risk of, or experiencing homelessness
• build and maintain collaborative relationships with surrounding local government agencies, emergency departments, schools and referrals
• utilise assessment tools including initial assessment and planning to identify client and resource requirements. 
• provide advocacy where required, immediate support and information, including referral to the wider community services networks in Melton; and
• provide intensive case management support to assist with accessing appropriate homelessness services as well as diversion from the homelessness service system. 

You will be available to work a set fortnightly roster Monday to Saturday, with varying shifts:

Roster 1 (60.8 hours per fortnight):

Week 1:

• Tuesday -10:30 am to 6:36 pm
• Wednesday 10:30 am to 6:36 pm 
• Thursday 10:30 am to 6:36 pm 

Week 2: 

• Tuesday -10:30 am to 6:36 pm
• Wednesday -10:30am to 6:36 pm 
• Thursday -10:30am to 6:36 pm 
• Friday -10:30am to 6:36 pm 
• Saturday -10:30am to 6:36 pm

This is an excellent opportunity to join an organization where you can have a real impact and be part of a team achieving quality outcomes for young people.

WE ARE OFFERING:

• A passionate, collaborative case management and community support team.
• A fixed term contract until – Part-time 60.8 hours per fortnight until 30th June 2027.
• Attractive penalty rates for evening, weekend shifts.
• NFP salary concessions – Receive up to $18,550 of your salary tax free.

ABOUT YOU

If you are a passionate, objective and hands-on Case Manager that has experience with young people in an assertive outreach capacity and can demonstrate reflective and evidence-based practice, we want to hear from you!

• You have a bachelor’s degree qualification in Social Work, Youth Work, Psychology or other health/welfare related area.
• You have demonstrated experience working with young people who are at risk or experiencing homelessness and an understanding of allied services best placed to support and divert young people from homelessness.
• You have knowledge and experience of reflective evidence-based practice and trauma informed practice frameworks.
• Your friendly, open-minded and determined nature means that you can build relationships quickly with clients in crisis and of diverse cultural backgrounds, and key stakeholders in the community.
• You have highly developed communication skills including writing, listening, negotiation, problem solving, decision making and advocacy.
• You are highly competent using Microsoft applications and Case Management Software and assessment tools.

How To Apply

• Please refer to the Position Description
• Please provide a cover letter, statement addressing the selection criteria and resume. Please note applications that do not address the selection criteria will not be shortlisted.
• Please address your cover letter to: Gary Humphrey, Program Manager-Northwest.
• Only shortlisted candidates will be contacted.

ENQUIRIES

If you have any questions about this role, please contact our People and Culture department careers@hopest.org using the subject line: Case Managers – First Response Youth Mobile Outreach Service enquiry via EthicalJobs or phone our Program Manager North-West, Gary Humphrey on 0412461932.

If your experience looks a little different to what we have identified, but you have relevant skills, please get in touch with us.

ADDITIONAL INFORMATION

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street, we have an inclusive culture where our employees’ unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation, and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements, which includes satisfactory Police Checks (National and International) and a Working with Children Check.

A position description is attached.

Apply now! We are shortlisting as received!

Please refer to the Position Description attached for more information about the role.