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Contact Call Operator

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Organisation : Destiny Rescue Ltd

Location : QLD Regional (WARANA )

Work type : Full-time

Sector : Humanitarian

Salary type : Annual Package

Application closing date : 31 Oct, 2024

About the organisation

Organisation Name : Destiny Rescue Ltd

Destiny Rescue is an internationally recognised, Christian-based, non-profit organisation with a powerful mission: to save children from sexual exploitation and human trafficking and help them stay free. Thanks to the generous support of our funding nations in Australia, the United States, and New Zealand - we’re able to make a significant difference in the lives of vulnerable children. We operate various rescue programs across Asia, Africa, and Latin America.

You can be part of this transformative effort by joining our funding team and helping us make a real difference. Together, we can continue to rescue and support children, ensuring they have the opportunity to live a life of freedom.

About the role

We’re looking for a full-time Contact Call Operator at our Sunshine Coast office. In this exciting position, you’ll engage with our supporters, build donor loyalty, and help us achieve our fundraising goals. 

Your responsibilities will include:

  • Building meaningful relationships with donors and connecting with churches to explore partnership opportunities.
  • Handling inbound and outbound calls, using communication guides for clear conversations.
  • Understand donor needs, provide helpful solutions, and keep track of all conversations in Salesforce.
  • Contribute to fundraising goals during campaigns and work with the team to meet targets while ensuring donor information is accurate and up to date.

About You

We’re seeking candidates with experience in fundraising or a contact centre role, familiarity with data input into systems and email platforms, and strong relationship-building skills. You should be self-motivated, able to work independently, and confident in making calls to ask for donations while eager to make an impact. If this sounds like you, we want to hear from you!

Why Join Us?

  • Be part of a supportive, fun team united by a mission to rescue children.
  • Enjoy a competitive salary along with 11.5% employer-contributed superannuation.
  • Access full NFP salary packaging benefits and an Employee Assistance Program.
  • Work with a purpose-driven organisation making a global impact.
  • Celebrate your achievements with a team that truly values your contributions.

 

How to apply

Applications not allowed for this job listing.

#PBA2

Please quote in application: Contact Call Operator via Pro Bono Australia.


Profession: #Administration_and_Office_Support, #Customer_Service, #Fundraising
Sector: #Humanitarian
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