Senior Manager – Research, Evaluation and Impact

The Organisation

Youth Off The Streets (YOTS) is a not-for-profit youth services organisation that supports children and young people aged 12–24 who are experiencing or at risk of homelessness and complex disadvantage. YOTS walks alongside them, their families and communities to create safety and provide meaningful opportunities to build a positive future.
  
Since being founded by Father Chris Riley over 30 years ago, YOTS has grown from a single food van to an organisation that provides holistic support services for children and young people in NSW and QLD. These include crisis accommodation and housing services, independent high schools, cultural and wellbeing support for First Nations young people, alcohol and other drugs counselling, youth justice support, training and employment programs, life skills workshops and drop-in centres, among other services.
  
Today YOTS employs 200 staff, supported by hundreds of volunteers, with an annual turnover of $30M and growing. With a new five-year strategy that focusses on growth and impact, this is a great time to join the team and influence future positive outcomes for young people.

Benefits & Culture

• Highly experienced, dynamic and committed leadership team
• Opportunity to implement a trauma informed service model
• Tax effective salary packaging, employee assistance and rewards and benefits programs
• Flexible working arrangements with hybrid WFH opportunities
• Alexandria Head Office location with onsite parking and close to public transport

  
The Role

In this newly created role reporting to the Chief Operating Officer, you will deliver the roadmap for the impact measurement strategy and connected initiatives of the YOTS five-year strategy for research, evaluation, and impact.
  
 With a focus on enhancing organisational capability and promoting a culture that values research, evidence, data collection and evaluation, you will embed policies, protocols and practices across YOTS, drive evidence informed practice, and contribute to YOTS’ policy and advocacy approach through the production of research, evaluation and insight reports.
  
Other responsibilities include=:

• Upskilling and working with service/program owners to implement plans for impact measurement
• Building relationships and collaboration opportunities with universities, sector advocacy groups and other service organisations
• Oversight of theories of change and program logic development for YOTS programs and services
• Establishing and ensuring best practice governance, and ethical and culturally appropriate research, evaluation and reporting frameworks

Skills Required

You’re a strategic and influential leader with experience in research, measurement and evaluation methodologies formed within human services, healthcare or a related field, ideally with a focus in child, youth and family services.
  
With proven ability to translate strategy into action, together with a hands on and practical approach, you’re skilled at collaborating with and engaging a range of stakeholders in your vision. Additionally, you bring understanding of the ethics around data collection and experience in:

• Data analysis to measure and report on performance metrics and organisational insights, and inform better practices
• Implementing impact management strategies and conducting high quality research to demonstrate impact
• Communicating complex information, including evaluation findings, for diverse audiences
• Continuous improvement and change leadership management 

You will possess tertiary qualifications in social or behavioural sciences or evaluation or a similar relevant discipline, and ideally understand the policy context and challenges supporting children and young people with trauma and complex needs.

If working towards a better future for disadvantaged children and young people is important to you, then please apply by submitting your resume and a cover letter responding to the skills required above quoting #1276848, or contact Hayley Martin on (02) 8243 0570.

Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.

NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.