Program Manager

• Meaningful work 
• Culturally safe and inclusive work environment 
• Employee benefits 

Are you an experienced manager, passionate about project coordination and services for  culturally and linguistically diverse families experiencing family violence? Join our team in  Melbourne and make a positive difference in the lives of migrant and refugee women, their  families, and their communities. 

About the Role 

The Program Manager will be responsible for delivering on major strategic and operational  projects for inTouch. One such exciting new initiative which the role will be dedicated to is  the delivery of new Settlement Engagement and Transition Support (SETS) program.  

The purpose of the SETS program is to equip and empower humanitarian entrants, other  vulnerable migrants and their communities, with the knowledge and tools to address their  settlement needs in order to improve social and economic participation, and community  connectedness. The program focuses on building independence, self-agency, self-efficacy,  and personal well-being. 

Beyond the SETS program the role will offer dynamic opportunities to continue to grow and  expand the work of inTouch through internal transformation projects as well as projects that  arise from successful new and emerging funding opportunities. 

The benefits of working with us? 

You’ll be part of a mission-driven organisation that is making a tangible difference in the lives  of women from migrant and refugee backgrounds, their families and their communities.  inTouch offers a supportive, diverse and dynamic work environment, where innovation,  passion and resilience are at the heart of what we do.

When you join inTouch, you can expect a range of benefits designed to foster your professional  growth and ensure your overall well-being, including: 

• A collaborative and nurturing team culture within a positive working environment,  fostering mutual support, and continuous learning. 
• Competitive salary plus packaging option. 
• Hybrid – office /working from home model. 
• 5 weeks Annual Leave. 
• Ongoing training, career progression and professional development opportunities. • Comprehensive Employee Assistance Program. 
• Purchased leave option. 

Why we want you to join inTouch: 

• Genuine commitment to social justice. 
• High ethical standards and values, ability to act with integrity and confidentiality. • Authentic leadership style, able to model desired behaviours and create an effective  team environment that balances individual and organisational needs. 
• Ability to sensitively manage stakeholder relationships. 
• Self-motivated and proactive approach with the ability to work independently and  manage competing priorities. 
• Resilience in leading a team through change and growth processes. 

To be successful for the role you’ll also need: 

• Proven experience in project coordination or management within the settlement,  community development or primary prevention of family violence sectors. 
• Demonstrated ability to oversee complex, multi-location programs, including resource  allocation, team coordination and excellent partner and stakeholder engagement. • Exceptional communication and interpersonal skills, including experience in  partnership development and support, and stakeholder collaboration. 
• Strong understanding of the challenges faced by migrant and refugee communities,  including systemic barriers to justice and wellbeing. 
• Excellent organizational and time management skills, with a track record of delivering  programs on time and within scope. 
• Strong data collection, analysis and reporting skills to monitor program outcomes and  impact. 

Desirable: 

• Previous experience working in the field of family violence primary prevention or  response, within broader community services or multicultural communities 
• Current Victorian Driver’s License. 
• Strong networks within Settlement services or family violence services in one or more  of the program locations. 
• Fluency in a language other than English.