Organisation : Johnson Recruitment
Location : Adelaide (Wayville, SA)
Work type : Full-time
Profession : Operations Management
Sector : Disabilities
Salary type : Annual Package
About the organisation
About the role
- Highly regarded Specialist Disability Accommodation organisation
- Key client liaison and service delivery opportunity
- Based in Wayville, SA, modern office facilities - WFH options
Highly regarded Specialist Disability Accommodation organisation
Key client liaison and service delivery opportunity
Based in Wayville, SA, modern office facilities – WFH options
The Organisation:
The Role:
Reporting to the National GM, Operations & SDA you will:
Intake Coordination:
- Take responsibility for day to day support and management of all intake and transition team members and tasks
- Process new intake and enquiries of SDA services
- Gather intake information and initial risk identification assessments to determine the needs and preferences of potential SDA participants (inclusive of SDA funding levels)
- Collaborate with referral sources such as support coordinators, hospitals, and social service agencies
- Consider participant compatibility matching across new projects/existing projects with vacancies
- Ensure relevant intake documentation is completed at intake which complies with the NDIS Quality and Safeguarding Practice Standards
Transition Planning:
- Develop and implement personalised transition plans for residents, considering their unique needs and circumstances
- Liaise with healthcare professionals, families, and relevant community organisations to coordinate a seamless transition into Adenium Living houses
- Provide guidance and support to residents and their families throughout the transition process
- Connect and support participants during the handover process to the tenancy team
The Person:
- model a positive attitude, professional conduct and unwavering commitment to quality outcomes and service delivery for staff, individuals with disability and the community
- enjoy working with a high performing group of colleagues and peers and accept responsibility and accountability
- are an articulate, clear communicator with a high level of literacy
- possess a high level of integrity, passion and reliability
- In-depth exposure to an established SDA portfolio or community / social housing portfolio
- Sound knowledge of NDIS and Specialist Disability Accommodation
- Customer service and time management skills
- Exceptional writing and editing skills with a high level of attention to detail
- Critical thinker and a problem solver
The Offer:
How to apply
Please quote in application: Intake & Transition Manager via Pro Bono Australia.
Sector: #Disabilities
