Organisation : Merri Outreach Support Service
Location : Melbourne (Northern Suburbs)
Work type : Part-time
Profession : Community Services, Social & Support Work
Sector : Aged Care & Seniors
Salary type : Hourly
Application closing date : 2 Jun, 2025
About the organisation
Merri Outreach Support Service (MOSS) is a well-established, community-based organisation committed to ending homelessness, sustaining housing, and strengthening communities. Since 1989, we’ve provided responsive, inclusive and person-centred support to people at risk of or experiencing homelessness across northern Melbourne.
At MOSS, we’re more than a workplace – we’re a collective of passionate individuals working to create lasting social impact. We offer a collaborative and inclusive culture, a commitment to learning and development, and generous employment conditions under our Enterprise Agreement, including salary packaging, additional leave, and wellbeing supports.
About the role
We’re looking for two skilled and compassionate Case Managers to join our Low-Cost Accommodation Support Program. Working across Brunswick and Northcote, you’ll deliver on-site and outreach-based support to vulnerable adults and older people living in low-cost accommodation or public housing.
Many of the people you’ll support are experiencing complex health and psychosocial needs, isolation, and housing insecurity. Through short-term, goal-directed case management, you’ll assist clients to sustain tenancies, access health and social services, and reconnect with their community.
This role forms part of a vital suite of older persons programs at MOSS, which includes the Community Connection Program (CCP), Housing Support for the Aged Program (HSAP), and the Older Persons High Rise Support Program (OPHRSP).
What We’re Looking For
We’re seeking values-aligned practitioners who are:
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Experienced in case management or similar roles, ideally working with older people or those facing multiple barriers to service access.
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Skilled in engaging people through assertive outreach approaches.
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Knowledgeable in housing and homelessness systems, aged care, and disability services.
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Strong communicators, with the ability to advocate, collaborate and navigate complex service systems.
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Committed to social justice, cultural safety, and continuous improvement.
Why Work With Us?
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Work with a supportive and experienced team passionate about social change.
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Competitive salary and benefits, including generous leave entitlements and salary packaging.
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Ongoing professional development and supervision.
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Flexible working arrangements and wellbeing support.
How to apply
For a confidential discussion about the role, please contact Anne Roberts on 0412 478 152.
To apply, please submit your cover letter, resume, and responses to the key selection criteria to:
Anne Roberts
Program Manager – Older Persons Support and Connect
Email: careers@merri.org.au
Applications close: 5pm, Monday 2 June 2025
Please note that applications that do not respond to the key selection criteria will not be short listed.
Visit www.merri.org.au to learn more about who we are and the difference we’re making.
Please quote in application: Case Manager: Low-Cost Accommodation Support Program via Pro Bono Australia.
Sector: #Aged_Care_and_Seniors
