Fundraising Database Manager

The position of Fundraising Database Manager is responsible for leading and planning the work of the Database team of two staff in growing and maintaining the integrity of the database, designing and developing new functionality for the Salesforce database, updating and securing data, recording financial transactions and preparing reports on donor activity.

The role is directly responsible for conducting analysis of data, producing reports with actionable recommendations, improving integration of Salesforce with other systems, working with stakeholders to understand and document business rules, processes, and requirements.

Your key responsibilities will include;

• Prioritise the work of the Database Coordinators, coach them in both time management, resource time estimating, and database analytics and management.
• Oversee and prioritise all aspects of managing the CRM, including; integration points, analysis, reporting, business rules and processes, and functionality development.
• Grow and maintain the integrity of the database, including; data quality, de-duping, and ensuring financial reconciliation and reporting on transactions and income is consistent, compliant and accurate.
• Conduct historical analysis, donor segmentation and targeting, and income modelling, and propensity scoring.
• Keep stakeholders informed on current work and trained and engaged in data best practice and processes as well as manage external providers.
• Ensure the ongoing development of the Salesforce database across the organisation.
• Develop processes to maintain/attain data integrity and internal controls and identify areas for growth within the donor database.

To be successful in this role you will need to have experience in leading and motivating a small team of data professionals to meet demanding expectations and timeframes as well as strong time management skills, to schedule competing priorities for you and your team and exceptional interpersonal skills, stakeholder engagement and communication skills and advanced knowledge of campaign segmentation, reporting and the donor journey. Salesforce experience preferred or similar fundraising CRM.

To apply please click the “Apply” button and submit your resume. You must live in Australia and have current Australian working rights to apply for this role.

At Lloyd Connect we recognise the benefits that diversity and inclusion brings to our clients and encourage people from all backgrounds, abilities and identities to apply.

Jenny Lloyd
Director of Connections / Founder
jenny@lloydconnect.com.au