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CRM Administrator & Data Analyst

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Organisation : Australian Wildlife Conservancy

Location : Melbourne, Perth, Sydney

Work type : Contract/Temporary

Profession : Administration & Office Support, Information & Communication Technology, Other, Project Management

Sector : Animals, Conservation & Environment, Science & Technology

Salary type : Annual Package

Application closing date : 10 Aug, 2025

About the organisation

Organisation Name : Australian Wildlife Conservancy

AWC is a pragmatic global conservation leader, restoring landscapes and providing hope for Australian wildlife. Guided by science, AWC delivers measurable conservation impacts at scale to secure the future of our most endangered species.

At AWC we are inspired by the unparalleled richness of Australia’s wildlife and we are united by our determination to protect its unique animals and landscapes. It is our mission to effectively conserve all Australian wildlife and habitats and our vision is for a world where Australia’s biodiversity is valued and effectively conserved by an engaged community. 

The delivery of AWC’s mission is highly reliant on all AWC working collaboratively with each other as a cohesive, engaged, collaborative, high performing group guided by strong, effective leaders. 

AWC’s work is guided by the following values. At AWC, we are:

  • Accountable – taking ownership of our actions and outcomes
  • Informed – working together to acquire and apply evidence, knowledge and experience
  • Respectful – demonstrating care, recognition and integrity 
  • Dedicated – committed to delivering effective outcomes, with resilience and tenacity
  • Innovative – applying creative thinking for effective solutions
  • Sustainable – delivering long-term financial and ecological viability. 

OneAWC ‘a cohesive, engaged, collaborative, high performing group guided by strong, effective leaders. A group of people who all understand AWC’s mission, vision and their role in contributing to the achievement of mission and vision, all connected and working towards a common purpose, guided by a set of shared values’. The delivery of AWC’s mission is highly reliant on all AWC working collaboratively with each other.

About the role

The CRM Administrator and Data Analyst will work closely with a range of stakeholders across the organisation including Senior Managers, business users and our implementation partner as we identify, develop and deploy new business processes across the philanthropy/fundraising and communications teams. This role is part technical project manager, part administrator and part analyst.

Critical competencies:

  • Excellent attention to detail and accuracy.
  • Ability to communicate effectively with non-technical personnel, both written and verbal
  • Natural ability to share information and proactively engage with partners and dependent teams.
  • Strong capability in gaining buy-in.
  • Strong time and project-management skills and the ability to prioritise workload.
  • Well-versed in using project management methodologies including Agile (or similar) methodology tools and tasks. Ensuring constant communication and collaboration with the project delivery team. 
  • Experience in Salesforce configurations, administration, with hands on experience using Reports and Dashboard, managing users, profiles, roles and general data management. 
  • In-depth understanding of Integration concepts between CRM and other systems. 
  • Proven experience in dealing with complex and unstructured data sets.
  • Experience with data cleansing and data migration is desirable. 

Licenses & qualifications: 

  • Undergraduate degree in a relevant discipline, or commensurate certifications. 
  • National Police Clearance certificate. 

PLEASE NOTE: This is a fixed-term position and can be based at AWC’s Perth, Melbourne or Sydney office (with access to hybrid WFH/office arrangements). 

To view the detailed position description for this role, click here: CRM Administrator & Data Analyst

Why You'll love working here

Equal Opportunity Employer

Work from home

Equal Opportunity Employer

Referral program

Equal Opportunity Employer

Employee discount

How to apply

Join our Journey:

Take the leap and start your next adventure with the AWC!  AWC reserves the right to start screening applicants and interviewing throughout the recruitment process. 

Initial enquiries: employment@australianwildlife.org

Applications: To submit an application, click ‘Apply’ and follow the prompts to complete an online application form. Your application must include CV and covering letter, briefly addressing the critical competencies listed in the detailed job description attachment.

Please note: 

  1. Applicants must be an Australian citizen/permanent resident or have a suitable visa in place in order to apply. Sponsorship is not available.
  2. Applicants will undergo relevant pre-employment checks, which may include a national police clearance, online medical and a values-based assessment. 
  3. If you apply for this role, AWC will include you in its ongoing updates and communications about its events, activities and fundraising initiatives. You may opt out of these communications at any time.
  4. Any application submitted to AWC will be handled in accordance with our Privacy Policy, available at www.australianwildlife.org/privacy-policy. By providing us with your contact details, you consent to receive communications and direct educational material will remain current until you advise us otherwise.

AWC is a welcoming and inclusive organisation that invites individuals from diverse backgrounds, such as those who identify as First Nations and Torres Strait Islander, individuals with disabilities, the LGBTIQA+ community, neurodivergent individuals, and those from different cultural and linguistic backgrounds, to apply for the opportunity. AWC values and is dedicated to fostering an inclusive environment where everyone feels comfortable to be themselves, and where a range of perspectives, cultures, and voices are respected and recognised as a key part to the success of AWC. To be eligible for consideration, applicants must also have the right to live and work in Australia.

#PBA3

Please quote in application: CRM Administrator & Data Analyst via Pro Bono Australia.


Profession: #Administration_and_Office_Support, #Information_and_Communication_Technology, #Other, #Project_Management
Sector: #Animals, #Conservation_and_Environment, #Science_and_Technology
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