Organisation : CSV
Location : Melbourne (Melbourne)
Work type : Full-time
Profession : Legal
Sector : Government
Salary type : Annual Package
Salary : 113022 - 136747
Application closing date : 20 Jul, 2025
About the organisation
About Us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
CCV
The County Court of Victoria is established pursuant to the County Court Act 1958. It has original and appellate jurisdiction and is the principal trial court in the State of Victoria. The Court hears over 12,000 criminal, common law, and commercial cases each year. The County Court has unlimited monetary jurisdiction in common law and commercial matters. In its criminal jurisdiction, the Court hears all indictable offences except treason, murder, and related offences.
There are a total of 80 Judges of the Court and over 300 staff, including judicial support staff. The County Court regularly conducts circuit sittings at 12 circuit courts situated in major centres throughout regional Victoria.
The County Court is committed to continuous improvement in accordance with the International Framework for Court Excellence. The Court's vision is to be a leader in court excellence, delivering the highest standard of justice to the community and inspiring public confidence in the rule of law.
About the role
About the Role
The Self-Represented Litigant Case Manager provides practical and procedural information and support (not legal advice) to self-represented litigants in navigating court procedures. You will assist self-represented litigants in understanding and complying with court rules and assist in referring individuals to external services and agencies for legal assistance.
As a part of a close knit, supportive team, you will work closely with judges, judicial registrars, division lawyers and the Common Law Registry team to support and actively manage proceedings involving self-represented litigants.
You will lead initiatives to improve processes, information, and educational resources for self-represented litigants and expand access to justice. Together with registry managers and division lawyers, you will support, develop and build the capability of the Registry team to respond effectively to the needs of self-represented litigants.
Duties will include:
- leading the development of systems to effectively manage the self-represented litigant demands for the division
- in consultation with operational managers and division lawyers, developing and delivering suitable training to build the capability of registrars to respond effectively to self-represented litigants
- maintaining and facilitating strong relationships with internal and external stakeholders, leveraging opportunities to improve access to justice
- leading continuous improvement initiatives including designing new ways of working which are evidence based and inform future service delivery approaches
- leading initiatives to improve information and educational resources for self-represented litigants, including the development of inclusive and accessible information and the enhancement of online services
This role is a fixed term position until 30 June 2026
About You
The ideal candidate will demonstrate:
- a passion for providing access to justice, and enjoy working with a diverse array of litigants from varied backgrounds, demonstrating patience, resilience and professionalism
- insight into navigating legal processes and identifying appropriate external supports, alongside a drive to develop innovative approaches that enhance the court user’s experience
- highly developed analytical and communication skills
- well-developed abilities to prioritise your work, working under pressure to balance the day-to-day work as well as longer term project work and strategic thinking
A degree in law or substantial experience working in a legal environment is highly desirable.
How to apply
Click the ‘Apply Now’ button, ensuring you include the following in your application:
- resume
- a short cover letter
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don’t hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, we conduct pre-employment checks, including but not limited to, reference checks, police checks and misconduct screening. These checks are handled confidentially and with care and are a standard part of our hiring process to ensure the right fit for both our candidates and the organisation.
Why You'll love working here
Work from home
Professional development assistance
How to apply
Please click the link and 'apply now' or alternatively, via the https://www.careers.vic.gov.au/
You can search by selecting County Court as the organisation.
Please quote in application: Self-Represented Litigant Case Manager, Common Law Division via Pro Bono Australia.
Sector: #Government
