Therapeutic Case Manager – Adolescent Care Program

HOW WILL I HELP?

This role’s purpose is to provide Therapeutic Case Management to young people who have transitioned to Lighthouse from Residential Care. Utilising a trauma informed practice, attachment theory, and psychoanalytic principles of emotional development to create a holistic therapeutic treatment environment, the primary duties will involve a combination of case management, delivery of individualised and community therapeutic interventions, and supporting the culture in the home through Lighthouse’s Model of Care. The Therapeutic Case Manager works within a multi-disciplinary team, including Child Protection and other Community Services to support the young people in their care. The role will be primarily based from a Lighthouse home and will support community connections. 

WHAT’S IN IT FOR ME?

• Competitive pay level + Salary Packaging
• Flexible work practices
• Group reflective practice sessions
• Ongoing training and development
• Being part of a caring community, who really values you

WHAT DO I NEED TO BE SUCCESSFUL?

First and foremost, interpersonal skills are a must, with a level of maturity and understanding needed when working with those who use and support our services.

From a professional standpoint you will require:

• Certificate IV in Child, Family and Youth Intervention (Residential and out of home care) or qualifications in a related discipline and completion of mandatory units of competency (in line with minimum qualification requirements for Residential Care Staff in Victoria)
• Experience in a care-oriented role
• Demonstrated capacity to understand and work with young people, and knowledge of the unique needs of young people who are experiencing or at risk of homelessness
• Demonstrated ability to work effectively within a collaborative team approach to service planning and program implementation
• Commitment to professional and personal development in a professional context
• Ability to plan, prioritise workloads and meet deadlines as required
• Experience with conflict resolution and mediation
• Ability to stay calm and rational in challenging situations
• Excellent written and verbal communication skills

For this role you will please note you will also need:

• Current driver’s license
• Valid first aid certificate (or willingness to obtain one)
• Criminal Records check
• Current Working with Children check
• Worker and Carer Exclusion Check