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Therapeutic Case Manager

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Organisation : Lighthouse Foundation

Location : Melbourne (Springvale)

Work type : Full-time

Profession : Community Services, Mental / Health Counseling, Social & Support Work

Sector : Youth & Young People

Salary type : Annual Package

Salary : SCHADS Level 5, $100,783 per annum

Application closing date : 20 Jul, 2025

About the organisation

Organisation Name : Lighthouse Foundation

Lighthouse Foundation provides homes and therapeutic care programs to children and young people impacted by long-term neglect, abuse, and homelessness. Our focus is to create caring communities where kids can feel safe, form meaningful relationships, and begin to heal from traumatic experiences. For the past 30 years, our proven Model of Care has successfully transformed the lives of over 1,000 young people using a range of evidence-based strategies. We now educate and support Foster Carers in the same way, so that they too can take care of some of Australia’s most vulnerable children.

About the role

HOW WILL I HELP?

This role’s purpose is to provide Therapeutic Case Management to young people who have transitioned to Lighthouse from Residential Care. Utilising a trauma informed practice, attachment theory, and psychoanalytic principles of emotional development to create a holistic therapeutic treatment environment, the primary duties will involve a combination of case management, delivery of individualised and community therapeutic interventions, and supporting the culture in the home through Lighthouse’s Model of Care. The Therapeutic Case Manager works within a multi-disciplinary team, including Child Protection and other Community Services to support the young people in their care. The role will be primarily based from a Lighthouse home and will support community connections. 

WHAT’S IN IT FOR ME?

  • Competitive pay level + Salary Packaging
  • Flexible work practices
  • Group reflective practice sessions
  • Ongoing training and development
  • Being part of a caring community, who really values you

WHAT DO I NEED TO BE SUCCESSFUL?

First and foremost, interpersonal skills are a must, with a level of maturity and understanding needed when working with those who use and support our services.

From a professional standpoint you will require:

  • Certificate IV in Child, Family and Youth Intervention (Residential and out of home care) or qualifications in a related discipline and completion of mandatory units of competency (in line with minimum qualification requirements for Residential Care Staff in Victoria)
  • Experience in a care-oriented role
  • Demonstrated capacity to understand and work with young people, and knowledge of the unique needs of young people who are experiencing or at risk of homelessness
  • Demonstrated ability to work effectively within a collaborative team approach to service planning and program implementation
  • Commitment to professional and personal development in a professional context
  • Ability to plan, prioritise workloads and meet deadlines as required
  • Experience with conflict resolution and mediation
  • Ability to stay calm and rational in challenging situations
  • Excellent written and verbal communication skills

For this role you will please note you will also need:

  • Current driver’s license
  • Valid first aid certificate (or willingness to obtain one)
  • Criminal Records check
  • Current Working with Children check
  • Worker and Carer Exclusion Check

How to apply

CONTACT PERSON

Rani Dowisha, 0401 976 168 or ranid@lighthousefoundation.org.au

We welcome your application and ask that you please review the attached position description, provide your Resume and Cover letter, broadly addressing the key selection criteria highlighted.

To submit your application, click Apply Now.

Lighthouse celebrates diversity and affirm the right of access, equity, and equality for every young person, staff member and volunteer in the Lighthouse Community. Our organisation is inclusive of all sexual orientations and gender identities. We also practice from a position of cultural safety and awareness, across diverse languages, religions, and cultures. we respect, respond and continue to learn about the unique needs of Aboriginal and Torres Strait Islander young people.

Lighthouse Foundation is a Child Safe Organisation, we are committed to a thoughtful and protective environment that supports our babies, children and young people to feel safe and respected, and to build their capacity to feel deeply cared for and important to other human beings.

Please find attached the position description.

#PBA2

Please quote in application: Therapeutic Case Manager via Pro Bono Australia.


Profession: #Community_Services, #MentalHealth_Counseling, #Social_and_Support_Work
Sector: #Youth_and_Young_People
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