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MEDIA, JOBS & RESOURCES for the COMMON GOOD

Assertive Outreach Case Manager

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Organisation : Merri Outreach Support Service

Location : Melbourne (Broadmeadows)

Work type : Part-time, Contract/Temporary

Profession : Social & Support Work

Sector : Homelessness & Affordable Housing

Salary type : Hourly

Application closing date : 10 Sep, 2025

About the organisation

Organisation Name : Merri Outreach Support Service

Merri Outreach Support Service (MOSS) exists to empower individuals facing homelessness by providing vital support services that improve access to stable housing and community resources. Guided by a strong commitment to social equity, MOSS works to address the root causes of homelessness and envisions a future where everyone has a secure place to call home within inclusive, thriving communities. We support people experiencing housing instability by connecting them with resources that promote resilience, independence, and dignity. Our work is driven by compassion, respect, and a dedication to building a more just and inclusive society.

About the role

As a Banyule Assertive Outreach Case Manager, you’ll work directly with people sleeping rough or at risk of homelessness, providing outreach, advocacy, and tailored support. Through proactive engagement in the Banyule community, you’ll connect individuals with housing, health, and other vital services, helping them stabilise their lives and build towards independence. This role plays a vital part in bridging the gap between rough sleepers and support systems, making a real difference in people’s lives while contributing to MOSS’s mission to end homelessness.

We’re seeking candidates with qualifications in community services, social work, or a related field, and experience in assertive outreach or homelessness support. You’ll be collaborative, culturally sensitive, and committed to social justice, with strong advocacy and case management skills.

How to apply

Please address the Key selection criteria in your application and include 3 referees, at least one of whom is a current/recent supervisor.

Please forward applications to: 

Sene Potoi

Program Manager

Please note applications that do not address the key selection criteria will not be shortlisted. 

#PBA3

Please quote in application: Assertive Outreach Case Manager via Pro Bono Australia.


Profession: #Social_and_Support_Work
Sector: #Homelessness_and_Affordable_Housing
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