Charities will soon be able to resolve major financial disputes for free through a new independent ombudsman.The launch of the Australian Financial Complaints Authority…
The National Disability Insurance Agency has admitted it is “concerned” about the record level of complaints it is receiving, after new figures revealed the agency received…
Major peak bodies in the not-for-profit sector have launched a “desperately needed” policy to improve how charities handle complaints. These 11 peak national bodies …
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