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Ateesa

Address

Axem, Level 40, 100 Miller St, North Sydney NSW 2060

Australia

Website: https://ateesa.com.au/

Contact

Name: Nick Phillips

Phone: 1300 139 109

Email: Info@ateesa.com.au

Description

Fantastic digital management app for organisations delivering NDIS services in
Australia.

About Us

Our company has over 10 years of experience delivering digital systems to charities and lately for NDIS service providers.
We have developed on the Microsoft Dynamics 365 technical platform to not only give our customers functional tools for case management and NDIS service delivery – but have not taken anything away from the comprehensive suite of functionality Microsoft delivers on it’s platform.
We are passionate about exploiting the use of digital operations using phones, tablets and laptops to allow care givers to focus on their Client customers. We focus vertical solutions on Microsoft technologies including Azure (Microsoft datacentres to reduce costs), Office 365, and their other excellent platforms for customisation.
We also help you use this massive breadth of technology – because it offers so many opportunities for customers, it may take time for you to find the staff to really embrace and capitalise on your systems.

Products and Services

Ateesa is the name of the product from Axem Pty Ltd.

Apart from all the standard Microsoft Dynamics 365 functionality such as
automated surveys, social media listening and management, customer service
and more…..we have added automated processes for:

Case Management processes:

  • Client Assessments of various types
  • Client Consents
  • Client Plans and Client Goals and monitoring
  • Client Profiles for medical, financial, mental health, legal, and more
  • Group Service management for Respite, Supported Accommodation, Supported Employment, Day Options, training, and more…
  • Individual services such as in-home support, peer support, and more…
  • NDIS and Funding Plan to track funding usage and availability
  • Referrals, Complaints and feedback
  • Service Intake process

Service Delivery processes:

  • Group Service management for Respite, Supported Accommodation, Supported Employment, Day Options, training, and more…
  • Individual services such as in-home support, peer support, and more…
  • NDIS and Funding Plan to track funding usage and availability
  • Referrals, Complaints and feedback
  • Service Intake process

Other important features:

  • Secure web portal to allow clients and external organisations to provide feedback and engage with your processes
  • Includes running in the cloud at Microsoft datacentres or on-premise
  • Use almost any mobile device
  • Great security
  • Digital on-line training
  • Support to help you get the most from the system

Other functionality:

  • Work Health and Safety
  • Fundraising
  • Event management

Examples of work

  1. State wide NDIS services providers with 24 geographical locations supporting around 2000 intellectually disabled, in supported accommodation, supported employment, respite and other services. Over 250 Ateesa users. On-premise and in the cloud.
  2. One user cloud based system providing support for amputees and future NDIS services

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