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MEDIA, JOBS & RESOURCES for the COMMON GOOD

Digital Literacy Trainer

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Organisation : The Brotherhood of St Laurence

Location : Online

Time required : 1-2 Hours Per Week Minimum

Duration of project : On going

Sector : Community Engagement, IT & Communication Technology

Application closing date : 7 Mar, 2022

About the role

This role supports clients one-on-one to help bridge that gap by assisting them to use their internet, devices and basic computer programs to achieve their goal of securing employment. In response to the COVID-19 pandemic, this role provides online support to the participant.

What will you do?

  • Support clients one-on-one to ensure they have the digital skills necessary to reach their short-term and long-term goals (i.e., Microsoft Office, Emails, Conferencing platforms, online forms, navigating internet, online banking etc.);
  • Support learning plans for participants, using resources provided by BSL based on their digital goals;
  • Report to Digital Literacy Coordinator on progress of participant and be involved in discussions on improving the delivery of the Digital Literacy Trainer role, resources and services to improve the overall Digital Literacy of our participants;
  • Attend BSL Induction, Cross Cultural Training and Digital Literacy Orientation (delivered online, approx. 5 hours over 2 weeks).

We are looking for someone who:

  • Experience in coaching/training delivery (especially online)
  • Basic-intermediate skills in some or all of the following computer systems and programs:
    Microsoft Office (Word, Excel, PowerPoint), Internet Banking, Internet use (specifically, looking for jobs via job seeking web sites), Emails, Online Conferencing (ZOOM, Skype, Teams), smart phone technology
  • A can-do attitude, flexible and creative approach and the ability to ‘think outside the box’
  • Understanding of and empathy with the values of BSL

We are extra keen to involve people who have:

  • Experience working with disadvantaged communities (especially communities from refugee, migrant and asylum seeker backgrounds)
  • Teaching qualifications and experience

Applications close:
5pm Monday March 7

Training dates:
All required training will be delivered online on the following dates:

15th March, 5:30-7pm: BSL Induction

23rd March, 12-1pm: Digital Literacy Volunteer Training

30th March, 5:30-7:30pm: Cross Cultural Training

About the organisation

Organisation name : The Brotherhood of St Laurence

The Brotherhood of St Laurence (BSL) employs over 1200 staff and is supported by approximately 1000 volunteers. Our work is focused in Melbourne and Victoria but branches out through our partners to every state and territory in Australia.
In contemporary Australia, poverty and disadvantage have a strong geographic dimension. The focus of our work is increasingly on places as well as groups of people experiencing hardship such as early school leavers and the unemployed. We create programs which prevent and alleviate poverty during four key life transitions: childhood, adolescence, midlife and retirement.
One of our priorities is to work with state and federal governments and other community organisations to scale up our successful programs. BSL’s approach is informed by the best evidence, including the work of our own research and policy department.

How to apply

Applications not allowed for this volunteering opportunity.


Please quote in application: Digital Literacy Trainer via Pro Bono Australia.


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