Organisation : The Hunger Project Australia
Location : Sydney
Work type : Contract/Temporary
Sector : Overseas Aid & Development
Salary type : Annual Package
Application closing date : 16 Mar, 2018
About the organisation
About the role
The Role
You will be responsible for managing the Raiser’s Edge database and ensuring it is optimised to support a wide range of fundraising activities. As the organisation has only recently transitioned to Raiser’s Edge, you will need to have a strong working knowledge of Raiser’s edge and the ability to guide staff and make recommendations on how to best use the system.
Key responsibilities include:
• Developing and reviewing processes to ensure the system is being used efficiently
• Ensure data quality and integrity is maintained
• Processing donations and issuing receipts using batch processing
• Updating investor records
• Import data from external sources using Importomatic
• Create complex queries, reports and exports
• Setting up funds, campaigns, appeals and events
• Administration of donor journey
• Develop user manuals for RE
• Provide basic training to all staff
• Make recommendations to staff on how to best utilise RE and data insights
• Respond to investor inquires
• Assist with financial reconciliation process
• Ensure system security and PCI compliance
Selection Criteria
• Strong knowledge of Raiser’s edge
• 2+ years managing a fundraising database
• Strong attention to detail
• Good phone manner and customer service skills
• Good problem-solving skills
• Clear communication skills, both verbal and written
• Basic Microsoft Excel skills
Desirable Skills
• Ability to analyse data and make recommendations to fundraising team
• Experience using Crystal Reports
• Fundraising experience
How to apply
Applications not allowed for this job listing.
Please quote in application: Database Manager via Pro Bono Australia.
Sector: #Overseas_Aid_and_Development