Tenancy Officer – 6 Month Contract

The role includes:</p>

• Establishing new tenancies
• Managing the application assessment and allocation process
• Property inspections
• Minimising vacancies across the portfolio
• Arrears and debt management
• Working proactively to assist individual tenants and group home members
• Ensuring maintenance, accurate records and administrative systems are up to date
• Preparing property condition reports

Specific requirements and qualifications include:</p>

•  Experience in a Property Management or customer service role.
• An awareness of the Residential Tenancies Act (1997) and the ACT Civil and Administrative Tribunal (ACAT) regulations.
• Demonstrated organisational capability and the ability to work as a team member.
• Demonstrated ability to produce quality work with strong attention to detail within defined deadlines.
• Highly developed written and oral communication and the ability to communicate with tenants and at all levels within CHC.
• An understanding of and ability to work with culturally diverse customers.
• Complaints handling and conflict resolution skills.
• Hold a current Driver’s Licence.

All positions within CHC are subject to probity checks including criminal, working with vulnerable people and working with children checks.