Facilitator – NDIS Support Coordination

Participate Australia is a dynamic disability support organisation. We are looking to appoint a Facilitator for NDIS supports.

 newly created role
 includes relationships, sector research and collaboration
 recognised and respected industry leader
 Inner West Sydney location

The Role
Reporting to the Senior Coordinator, NDIS Support Coordination, you will support participants, their family and carers in identifying and connecting with appropriate providers of supports with a view to overcoming barriers, developing skills and achieving the objectives of their NDIS Plan.

Your primary role will be to:
 assist participants in successfully coordinating their support needs and in achieving objectives of their NDIS plan;
 complete support coordination within agreed timeline;
 provide advice to participants and their carers on the evolving environment of the NDIS;
 set up a structured approach to support coordination, including a repository of relevant resources;
 research and identify providers and other relevant stakeholders and build strong working relationships, and
 prepare reports, monitor expenditure and complete all associated administrative work.

We are seeking a candidate with:
 minimum of one year experience in the coordination of disability supports (e.g. LAC, Ability Links, front-line coordination etc.), ideally in an NDIS environment, or lived experience in disability;
 ability to read and understand support plans, or develop a support plan where it is missing;
 ability to research autonomously and experience in information gathering and networking;
 demonstrated proficiency in the use of the MS Office suite, working knowledge of databases and demonstrated administration skills, and
 demonstrated experience in maintaining accurate, professionally appropriate and current records and written reports.

Skills
 ability to relate complex matters in an intelligible way to people from all walks of life and of all abilities;
 good written and verbal communication skills;
 high-level of organisational, time management and planning skills;
 strong problem solving skills;
 strong liaison and interpersonal skills, including active listening, diplomacy, conflict resolution, patience, empathy and ability to work in stressful situations;
 initiative and willingness to learn in a fast-paced and evolving environment;
 ability to think creatively, be self-motivated, work unsupervised and in a multi-disciplinary team;
 experience in working with culturally and linguistically diverse communities;
 strong communication skills, ability to provide information in accessible form, and
 solid report writing skills.
 current NSW driver’s license, own motor vehicle and willingness to use it.

A competitive package will be based on qualifications and experience. As a Public Benevolent Institution, employees receive tax-effective salary packaging opportunities including a tax-free component each year.