Employment Facilitator

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Organisation : Settlement Services International (SSI)

Location : Australia, New South Wales, Sydney (Liverpool)

Work Type : Full-time

Sector : Community Support Services, Humanitarian

Salary Type : Annual Package

Application Closing Date : 15 Jun, 2018

About the Role


SSI Employment and Enterprises provides recruitment services, pre-employment planning and training, and work experience opportunities to help people establish suitable career pathways.

Meaningful employment is an important component to a stable, secure and independent future. SSI works with long-term unemployed, newly arrived refugees, people seeking asylum, migrants, young people and people with disability to achieve this.



The Refugee Employment Facilitator will support humanitarian clients to develop and implement a career pathway plan, providing career advice, and coaching and supporting the client along all stages of their career pathway plan to achieve their employment aspirations. The Refugee Employment Facilitator will manage their own client caseload and will be responsible for achieving Refugee Employment Support Program (RESP) outcomes with their clients, working closely with their Line Manager and program staff. 

Your responsibilities include:

  • Work directly with clients to develop realistic and well-informed career pathway plans that are individualised to their employment background and aspirations.
  • Provide advice to clients regarding career entry and progression in a range of professions and industries, relevant training and experience requirements qualification and skill recognition opportunities, as well as education and training opportunities.
  • Refer clients to other organisations as per their career pathway plan, actively develop and maintain relationships with other organisations.
  • Work with employers to support clients into employment placements, and provide post-placement support to both clients and employers. 



Do you have a sales or agency recruitment background? Are you a result driven person with a passion to use your skills to help others? Are you resilient and adaptable with a can do attitude? If so we want to hear from you! 

Ideally, you would be someone with 2+ years of relevant experience in providing employment or career advice with tertiary qualifications. Your demonstrated ability to establish and maintain effective relationships with internal and external stakeholders coupled with your resilient attitude and strong negotiation skills will see you succeed in this role. With excellent time management and organisational skills, you are a self-motivator with initiative and demonstrated ability to work unsupervised.

Please respond to the “About You” section in your cover letter.



We offer the opportunity to engage in meaningful work that makes a real difference to the lives of our clients, their families, carers, and communities.

We have a fantastic benefits package that promotes work/life balance; something we are very passionate about! This includes a fortnightly Accrued Day Off (ADO) for full time staff, flexible working arrangements and generous salary packaging options so you can increase your take home pay!

SSI is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability. 

We strongly believe in protecting the safety and well-being of children and vulnerable communities and take child protection very seriously. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

If you require a reasonable adjustment please email talent@ssi.org.au

Applications close date: 15th June 2018

About the Organisation

Organisation Name : Settlement Services International (SSI)

Settlement Services International (SSI) is a leading community-based not-for-profit organisation providing a range of services in the areas of refugee settlement, asylum seeker assistance, housing, multicultural foster care, disability support and employment services in NSW. Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.

Apply for this Job

Applications not allowed for this job listing.

Please quote in application: Employment Facilitator via Pro Bono Australia.


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