Salary Survey 2019

Multicultural Child and Family Support (MCFS) Program Caseworker

Applications for this role are now closed.  Browse similar roles

Organisation : Settlement Services International

Location : Sydney (Bankstown)

Work Type : Contract/Temporary

Sector : Community Support Services

Salary Type : Annual Package

Application Closing Date : 21 Sep, 2018

About the Role

  • 12 month contract with possibility of extension
  • Flexible working hours, fortnightly Accrued Day Off (ADO) & salary packaging options!
  • Dedicated employee well-being program!



The Multicultural Child and Family Support (MCFS) Program provides a range of services to assist children and young people who have been found to be in need of care and protection to meet their permanent care plan needs – safety, stability and wellbeing through a culturally aware and responsive lens.

The MCFS Program uses a client centred, strengths-based, trauma informed framework to guide its service delivery and facilitate sustainable and practical outcomes for children, young people, families and carers; working in partnership with member agencies and local ethnic and sector partners. Its cultural lens aims to link children and young people with a bilingual worker and/or carer and/or community based matched bilingual support worker.

The MCFS Program has contractual responsibilities with FACS and regulatory responsibilities with the Office of the Children’s Guardian (OCG).


The Caseworker provides casework support to children, young people, foster carers and their birth families within the Multicultural Child & Family Support Program, with the aim of achieving permanency care outcomes.

This role works with FACS, other government and non-government organisations to deliver culturally responsive services to children, young people, foster carers a nd their birth families.


  • Undertake child and family case work including assessments, planning, placement support, monitoring and reviews
  • Understand current permanency planning principles
  • Develop, implement and review children and young people’s case plans
  • Match children and young people with foster carers
  • Ensure the views and wishes of children and young people are considered
  • Provide information, advice and support to foster carers
  • Contribute to the cohesion and support of team members and assist with home visits, assessments and the use of your language skills (if applicable)



We are seeking dedicated and highly analytical caseworkers with experience in child protection or OOHC and who have completed or are enrolled in a relevant tertiary degree or diploma. You will be well versed in liaising with culturally and linguistically diverse communities with fluency in languages such as Arabic, Turkish and Vietnamese considered highly desirable (although not essential). You will be skilled in managing negotiations successfully and working under pressure to achieve positive outcomes. We are seeking resilient caseworkers who are not only strong influencers to persuade key stakeholders but are collaborative team players who are able to operate with the highest levels of integrity. Computer literacy with intermediate level MS Office skills (Word & Excel) and excellent written and oral communication skills are a must for this role.

Please respond to the “Selection Criteria” section in your cover letter.


We offer the opportunity to engage in meaningful work that makes a real difference to the lives of our clients, their families, carers, and communities. SSI fosters an environment conducive for work/life balance; something we are very passionate about. For this, we offer a fortnightly Accrued Day Off (ADO) for full time staff, flexible working arrangements and generous salary packaging options to increase your take home pay!

About the Organisation

Organisation Name : Settlement Services International

Settlement Services International is a leading not-for-profit organisation providing a range of services in the areas of humanitarian settlement, accommodation, asylum seeker assistance, foster care and disability support in NSW. Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.

Apply for this Job

Applications not allowed for this job listing.

Please quote in application: Multicultural Child and Family Support (MCFS) Program Caseworker via Pro Bono Australia.


You Might Be Interested In

View More Jobs

Featured Suppliers

Source More Suppliers
Espresso Martinis and Impact
pba inverse logo
Subscribe Twitter Facebook

Get purpose-driven roles delivered free to your inbox every Monday morning.

You have Successfully Subscribed!