Guide to Giving

Senior Back Office Advisory Role – Disability Employment Services

Applications for this role are now closed.  Browse similar roles

Organisation : Westgate Community Initiatives Group Inc.

Location : Melbourne (Footscray)

Work Type : Full-time

Sector : Community Development, Community Engagement, Community Support Services, Disabilities, Education & Employment, Employment Services

Salary Type : Annual Package

Salary : $100,000 inc. super and salary packaging

Application Closing Date : 15 Dec, 2018

About the Role

  • Located at our head office in Footscray + travel is required within Metro Melbourne and Geelong region
  • Industry leading salary PLUS Salary Packaging and attractive employee benefits equivalent to $100K for the right candidate
  • Negotiable on 0.8 – 1.0 FTE


The Working Communities Network (WCNjobs) is a consortium of organisations with WCIG, JobCo and E-Focus. WCNjobs provides DES ESS services across 35 sites across all of Melbourne and in Geelong to approximately 2000 clients. Our referrals have grown on average across our sites by 20% since the changes to the contract in July 2018. As a result of this rapid expansion, we are recruiting for a Senior Management role within the consortium on a permanent full-time basis (negotiable for 0.8 FTE). This role is ideal for someone that does not want to be desk bound, with a pool car provided for travel.


The Role:

Your previous management roles within the disability employment services industry will ensure you are equipped with the skills and knowledge for this role. You will be responsible for advising staff across the consortium on ‘essential daily routine and not so routine tasks’ of DES. This role is crucial in providing internal management support to the WCNjobs head office staff, who focus mainly on data analysis, staff training, claims and quality, as well as supporting DES Site and Regional Managers. You will have excellent interpersonal skills to build and maintain relationships with internal and external stakeholders. A customer focused approach is essential, as DES is a people based business and the relationships you build are crucial to successfully placing and maintaining employment for job seekers.



  • Coach, mentor and advise consortium managers to develop skills, experience and ensure succession planning
  • Ensure contractual obligations and standard operating procedures are delivered, evaluated and improved as required
  • Work closely with DES Managers within the consortium in allocating resources to ensure services meet client needs, and providing feedback on implementation
  • Identify and report issues that impact on performance, compliance or quality of service delivery to the WCN Group Manager


About You:

  • Tertiary qualification in Management, Allied Health or related discipline and/or relevant experience is preferred
  • Relevant management experience overseeing sites in DES and/or Jobactive is highly desirable
  • Excellent verbal and non-verbal communication skills
  • High level of administrative, organisational and time management skills
  • Strong analytical skills to ask the right questions to obtain the right information
  • Excellent attention to detail to ensure strict compliance and high performance across the consortium
  • Current drivers licence is essential due to nature of the role


What’s on offer:

  • Enterprise Bargaining Agreement (EBA) with industry leading salary levels that increase by 2.5% annually for the life of the agreement
  • Above Award personal, compassionate and maternity leave schemes
  • Free Employee Assistance Program for all employees
  • Salary packaging
  • Flexible working hours for work-life balance
  • Option of purchasing additional two weeks of annual leave
  • Emphasis on staff training and professional development


WCIG Inc. is committed to the principles of Equal Employment Opportunity and supports the creation of working conditions to ensure that all employees have an equal chance to seek and obtain employment, promotion and training. WCIG encourages applications from Aboriginal and/or Torres Strait Islanders and/or those with a disability.  Only Australian citizens, permanent residents or people who have the right to work in Australia may apply.

Our organisation is committed to child safety. We have zero tolerance of child abuse. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records and reference checks (as we see fit) to ensure that we are recruiting the appropriately qualified and experienced people.

About the Organisation

Organisation Name : Westgate Community Initiatives Group Inc.

WCIG is based in Melbourne’s western and Geelong regions with offices in Footscray, Melton, Sunshine, St. Albans, Werribee, Geelong and Corio. WCIG is also the leading member of the Working Communities Network (WCNjobs) consortium.

We work closely with job-seekers, employers and industry to cultivate sustainable employment outcomes.

At WCIG our mission is to create futures through workforce participation for people experiencing disadvantage and we achieve this through the provision of services and programs including WCIG Training Services, Disability Employment Services, Springboard (Youth), victoria@work and WCIG Social Enterprise Group.

Apply for this Job

Applications not allowed for this job listing.

Please quote in application: Senior Back Office Advisory Role – Disability Employment Services via Pro Bono Australia.


You Might Be Interested In

View More Jobs

Featured Suppliers

Source More Suppliers
Guide to Giving
pba inverse logo
Subscribe Twitter Facebook

Get purpose-driven roles delivered free to your inbox every Monday morning.

You have Successfully Subscribed!