2019 Impact 25

Clinical Practice Manager

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Organisation : Settlement Services International

Location : Sydney (Bankstown)

Work type : Part-time

Sector : Community Development, Community Support Services

Salary type : Annual Package

Application closing date : 28 Jan, 2019

About the role

  • Part time role 21 hours per week
  • Bankstown Location
  • Flexible Working Environment


The Clinical Practice Manager is responsible for enhancing clinical practice and the dissemination and integration of evidence-based practice models across SSI programs. The position is also responsible for the implementation of a limited suite of clinical services and working with managers and casework staff from a range of program areas to identify clinical practice needs and to develop training, services and policies to respond to these needs in an effective and coherent way. This will include overseeing a small team of clinicians in the Clinical Practice Unit who provide clinical services to clients where required (depending on contractual requirements) as well as consultative support for case workers who may be responding to clients with critical and complex needs. This will include support for minors.


The successful applicant will be a registered Psychologist with the Psychology Board of Australia, and have significant experience in clinical services, ideally across a range of program areas and populations, including experience in providing clinical supervision.

You will also have 5+ years’ experience in client-based service delivery, including services to CALD clients and children and young people, prev ious management experience, including meeting contractual KPIs and monitoring client outcomes. Experience with quality management systems and client management systems and experience with training and the professional development of case workers and other front line staff.

Please respond to the “About You” section in your cover letter.


We offer the opportunity to engage in meaningful work that makes a real difference to the lives of our clients, their families, carers, and communities.

We have a fantastic benefits package that promotes work/life balance; something we are very passionate about! This includes a fortnightly Accrued Day Off (ADO) for full time staff, flexible working arrangements and generous salary packaging options so you can increase your take home pay!

About the organisation

Organisation Name : Settlement Services International

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality. Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families reach their potential.

How to apply for this role

Applications not allowed for this job listing.

Please quote in application: Clinical Practice Manager via Pro Bono Australia.

2019 Impact 25

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