Director, Service Delivery

OzHelp is in a period of strong growth and continuing to build on its successes and achievements by further expanding its work to broaden our impact nationally. This will be achieved by delivering psychological safety and workforce health through the provision of evidence-based physical and mental health training and support to high-risk industries, demographics and hard to reach workers.

We are seeking an experienced service delivery professional to lead the delivery of OzHelp’s programs to clients and customers around Australia. Working in conjunction with members of the Executive Team, you will continue to develop and implement systems, focus on continuous cost efficiencies, service improvement and product innovation to lead the service delivery function to support and achieve the delivery of health and business performance outcomes.

This is an exciting opportunity for someone who has extensive experience in health services and program delivery, with a solid understanding of clinical environments. You will have experience and understanding of the Australian health system including policies and issues relevant to mental health and suicide prevention reforms, and want to work in a values-based organisation.

You will have a demonstrated strength and ability to lead teams and develop people, a willingness and ability to engage in and support a collaborative culture, a track record in workforce planning and logistics and the ability to build relationships and positively influence those around you.

We are a strong and dedicated team, passionate about making a difference. We are proud of our achievements, our history and the exciting future ahead. We are driven by our mission and values. If you share our passion for what we do, our programs and making a difference then this is a great opportunity to join our team.