Business Solutions and Services Manager

ADVANCEMENT, THE UNIVERSITY OF QUEENSLAND, BRISBANE, AUSTRALIA

The University of Queensland Advancement (https://alumni.uq.edu.au/about) engages a large community of alumni and other constituents who are located both in Australia and around the world. Advancement leads the University’s significant fundraising efforts that have positively impacted the areas of empowering student success, transforming teaching and learning, and driving discovery and impact. In 2017 the University launched its first comprehensive and institution-wide philanthropic initiative; ‘Not If, When – The Campaign to Create Change’.

About This Opportunity

The primary objective of the Business Solutions and Services Manager is to lead the operations, continual improvement and strategic direction of Advancement’s customer relationship management system (currently Raiser’s Edge).

This position is located at our picturesque St Lucia campus (https://campuses.uq.edu.au/st-lucia), renowned as one of Australia’s most attractive university campuses, and located close to Brisbane’s city centre. Bounded by the Brisbane River on three sides, and with outstanding public transport connections, our 114-hectare site provides a perfect work environment – you can enjoy the best of both worlds: a vibrant campus with the tradition of an established university.

Our Ideal Candidate

Our ideal candidates will be responsible for a team that ensures systems operations, data quality and integrity and user training is delivered at optimal levels for more than 150 users and that data security and protection of information is maintained at the highest possible levels.

This position entails working collaboratively with clients and stakeholders within Advancement and across University. The Business Solutions and Services Manager is a member of the Advancement Services and Operations Management team and is responsible for the delivery of all systems and technical support services.

You must have ongoing unrestricted work rights in Australia to apply for this opportunity.

We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage (https://staff.uq.edu.au/information-and-services/human-resources/diversity) contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to recruitment@uq.edu.au.

What We Can Offer

This is a full-time, continuing position at HEW Level 9.

The full-time equivalent base salary will be in the range AUD$113,095 – $119,678, plus 17% superannuation. The total annual package will be in the range AUD$132,321 – $140,023.

You will be able to take advantage of UQ Sport Facilities (https://uqsport.com.au), salary sacrificing options, on-campus childcare, discounted private health insurance, free parking, discounted veterinary access, development programs (http://www.uq.edu.au/staffdevelopment/) and many other benefits.

For further information, please review The University of Queensland’s Enterprise Bargaining Agreement 2018-2021 (https://staff.uq.edu.au/files/20908/enterprise-agreement-2018-2021.pdf).

Questions?

To discuss this role please contact Pauli Kautoke on +61-7-3346-4284 or p.kautoke@uq.edu.au

For application queries, please contact recruitment@uq.edu.austating the job number in the subject line.

Want to Apply?

To submit an application for this role, go tohttp://search.jobs.uq.edu.au/caw/en/job/508053/business-solutions-services-managerand use the Apply button.All applicants must supply the following documents: Cover letter; CV/Resume; Selection Criteria Responses.

Applications close: 12 August 2019

Job No:508053