Guide to Giving

Case Coordinator – Opportunity Pathways

Organisation : Evolve Housing

Location : Sydney (South Western Sydney - Parramatta, Liverpool, Bankstown, Fairfield & Campbelltown)

Work type : Contract/Temporary

Profession : Community Services

Sector : Community Support Services, Employment Services

Salary type : Annual Package

Application closing date : 30 Jun, 2019

About the role

The Role

Evolve Housing offers you the opportunity to be part of this exciting new program which is aimed at delivering outcomes to a wide cohort of the community. This program uses a case management approach to provide wrap around support to tenants, household members and other clients to facilitate employment opportunities and achieve economic and housing independence. It will assist people to gain, retrain or increase employment through access to support services, training and educational opportunities. This role will be largely independent and will work across multiple locations in South West Sydney including Liverpool, Bankstown, Fairfield, Campbelltown and Parramatta.

The Right Person

Use your energy and tenacity to create change and be part of this progressive initiative which helps create opportunities, hope and building blocks for future success. You will be working with a culturally diverse cohort of clients and will have the opportunity to make a difference and help shape the destiny of others. If you are bilingual or have an Aboriginal or Torres Strait Island background this will be highly regarded.

You will need to be a self-starter, someone who embraces and relishes change and challenges and be committed to helping others achieve their goals.


Essential Selection Criteria

  1. Formal qualifications in social services and demonstrated experience in this field, complemented by experience and knowledge of the social and community housing sector and/or employment services;
  2. Strong case management experience and exposure to working with clients with a variety of needs and a diverse background;
  3. Demonstrated application of effective and appropriate communication skills at a high level, including written skills, cultural sensitivity, listening and interviewing;
  4. Experience working with culturally and linguistically diverse, and, at times, challenging clients;
  5. Demonstrated ability to maintain confidentiality and exercise discretion in line with the privacy requirements of the role;
  6. Demonstrated ability to work independently and as an effective team member, with a commitment to build a supportive and collaborative team culture;
  7. Understands, respects and is sensitive towards cultural and social diversity;
  8. Current driver’s licence and right to drive in Australia;
  9. An inherent requirement of the role is a willingness to travel and work across a number of locations according to a flexible schedule;
  10. Possession of a compliant Criminal Check or willingness to obtain;
  11. Right to work in Australia;
  12. Knowledge of Government policy and legislation applying to social and community housing and government benefits desirable;
  13. Having the ability to communicate (written & verbal) in a second language or an Aboriginal or Torres Strait Island  background will be highly regarded

Conditions and Benefits

Generous salary, NFP salary sacrifice (tax-free component may increase take home pay), 35 hour week, flexible workplace and genuine development opportunities.

About the organisation

Organisation Name : Evolve Housing

The Company

Evolve Housing is a community focused provider of social and affordable housing. We provide innovative housing services and solutions to those in need and develop partnerships that provide positive social outcomes for individuals and their communities.                       

Achieving social outcomes for our tenants, residents and community is a strategic focus for Evolve.  Our recent awarding of the Opportunity Pathways Program tender for South West Sydney and Nepean Blue Mountains recognises our commitment to making a positive impact in the communities we support. 

How to apply for this role

Next Steps

To apply, email your resume and a covering letter addressing all selection criteria to  Only short-listed candidates will be contacted.

Evolve Housing encourages Aboriginal and Torres Strait Islander applicants to apply.

Evolve Housing welcomes applicants from Culturally & Linguistically Diverse backgrounds.

Privacy Statement: Evolve Housing is committed to respecting and protecting the privacy and rights of individuals in relation to their personal information. Our Privacy Policy outlines how we collect, use, store, and disclose information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). Please refer to our Privacy Policy on the Evolve Housing website if you would like more detailed information. You may also request a copy of the Privacy Policy from any Evolve Housing employee.

Please quote in application: Case Coordinator – Opportunity Pathways via Pro Bono Australia.


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