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Operations Lead – Older Adult Programs

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Organisation : EACH via BigSplash

Location : Melbourne (Lilydale)

Work type : Full-time

Sector : Community Support Services, Disabilities, Families, Mental Health

Salary type : Annual Package

Application closing date : 2 Sep, 2019

About the organisation

Organisation Name : EACH via BigSplash

At EACH, our vision is for a healthy and inclusive community.
Founded on the vision that everyone is entitled to good health, we're one of the nation's leading health and community services providers, offering a broad range of services for over 40 years. Our services include Community Health, Mental Health, NDIS, Counselling, Support for Older Australians and Family Services.

About the role

  • Permanent position
  • Part-time hours – ​30 hours per week

 

Who we’re looking for

You will have:

  • A minimum of Certificate III in Individual Support;
  • A minimum of 3 years’ experience in coordinating and delivering support services in Home Care Package environment;
  • Prior customer service experience;
  • Prior leadership experience;
  • Stakeholder management experience;
  • Comprehensive understanding of the community services policy and funding environment;
  • Comprehensive understanding of relevant legislation with a working knowledge of current knowledge of Home and Community Care frameworks, funding, agreements and service standards.

 

What you’ll be doing

This newly created role has responsibility for two Older Adult related teams in Outer East: Home Care Packages and Commonwealth Home Support Program – Social Activity Groups.

 

The Operation Lead will:

  • work with programs and area staff to plan, direct and co-ordinate the operations of the programs;
  • lead the development, implementation and maintenance of systems and procedures for operating efficiency;
  • manage staff for optimum integrated delivery of older adult services;
  • develop and maintain high functioning relationships with key stakeholders and partners;
  • actively participate as a contributing member of the Outer East Melbourne Directorate including strategic planning and development;
  • representing EACH whilst participating in external marketing events and functions;
  • provide strong and effective leadership to the program;
  • provide professional supervision and performance review of staff and provide clinical governance to other Older Adult Teams as required.​

 

What we offer

EACH offers all staff benefits by offering not-for-profit salary packaging, a family friendly workplace strategy, and support through a comprehensive Employee Assistance Program.

How to apply

Position Description : job_description_4829792

Applications not allowed for this job listing.

#PBA3

Please quote in application: Operations Lead - Older Adult Programs via Pro Bono Australia.


Profession: #Operations_Management
Sector: #Community_Support_Services, #Disabilities, #Families, #Mental_Health
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