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Service Support Officer

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Organisation : AnglicareSA

Location : Adelaide (Elizabeth East)

Work type : Casual/Vacation

Sector : Community Support Services

Salary type : Hourly

Application closing date : 30 Aug, 2019

About the organisation

Organisation Name : AnglicareSA

AnglicareSA is a not-for-profit organisation who makes a positive difference to the community every day. With over 1800 staff and 700 volunteers, we have been supporting South Australians for more than 150 years. There are many members of the community who require assistance and for that reason, we stand with our arms open to support people to achieve their aspirations and overcome their challenges. Our values underpin the work we do and are key in enabling us to recruit the right people.

 

What can AnglicareSA offer me?

  • Access to our fantastic salary packaging options – increase your take home pay by reducing the tax you pay!
  • Banking benefits, health care discounts and gym membership offers
  • A collaborative team culture
  • Relationships with like-minded people who focus on improving the lives of many

About the role

  • Casual
  • Based at Elizabeth East
  • Facilitate effective and efficient delivery of Home Care services to customers

 

Who are we looking for?

We are seeking a professional, team-focused individual who is passionate about helping others. This position is working collaboratively with the rostering team as part of our on-call service, which operates out of normal business hours. This position supports the delivery of timely and effective rostering support services that are responsive to the needs of our customers.

This role is perfect for someone who is flexible, can work autonomously, provide excellent customer service and is looking to make a difference.

 

What do you need to bring?

  • Certificate III in Business Administration or equivalent will be highly regarded
  • Previous experience with rostering or in a similar role
  • Sound knowledge and skills of rostering systems
  • Ability to relate and communicate with a diverse range of people
  • Advanced computer skills
  • Excellent time management and organisation skills

What can you expect to be doing?

  • Provide support to AnglicareSA customers by allocating shifts for services as required
  • Coordinate cover for shift vacancies, which could be due to annual or personal leave within the team
  • Be flexible to be able to fill in at short notice
  • Ensure all changes are communicated effectively
  • Collaborate with other service providers, facilitating a holistic service approach
  • Actively monitoring service performance, finding opportunities for improvement

How to apply

Applications not allowed for this job listing.

#PBA3

Please quote in application: Service Support Officer via Pro Bono Australia.


Profession: #Social_and_Support_Work
Sector: #Community_Support_Services
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