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Organisation : North Shore Women's Benevolent Assoc Ltd

Location : Sydney (North Shore)

Work type : Part-time

Sector : Women, Youth & Young People

Salary type : Other

Application closing date : 20 Sep, 2020

About the role

We are seeking to employ an experienced domestic violence caseworker to work with women and children during their stay in the refuge to focus on their immediate needs and safe, affordable future housing. Case management is strengths-based, client-centred and trauma-informed. A sound understanding and analysis of domestic violence and dynamics are essential to the role.

We require our casework staff to be part of an after-hours on-call roster.  The on-call role is paid in addition to normal hours. 

NSWBA is developing a new program of services for women and children living in the community. Case management is a key platform of this program and there is scope to extend the role to full-time in the future.

The position requires initiative and the ability to manage and complete a range of tasks with minimal day-to-day supervision. Casework supervision will be provided by a senior social worker and clinical practice supervision is provided monthly by an external clinical supervisor.

The position is ongoing and part-time (0.8FTE). It is remunerated at Level 4 of the SCHCADS Industry Award plus superannuation depending on experience and qualifications.

Position duties

  • In-depth intake assessment of referrals of clients and their children for legal, psychological, health, housing, income maintenance and debt, immigration and safety issues
  • Induction and settling in of clients into the refuge or temporary accommodation as necessary
  • Crisis counselling
  • Ongoing intensive casework and strengths-based case management of refuge residents and other outreach clients, working towards independent living, free of violence and abuse
  • Case planning and ongoing review of case plans
  • Referral to and advocacy with appropriate agencies and services for legal, counselling, health, financial, housing, immigration and other needs
  • Developing strong referral networks, including services in the local area and in other locations
  • Responding to ad hoc requests for information, advice, referral and other assistance
  • High-level record-keeping and file maintenance
  • Data entry on Apricot
  • Participation in regular individual and group supervision
  • Participation in team meetings
  • Ongoing professional development, as appropriate and approved
  • Participation in local networks and committees, as appropriate and approved
  • Adherence to NSWBA policies and procedures, including WHS requirements and Code of Conduct
  • Other job-related duties as required.


Selection criteria

  • Relevant tertiary qualifications, preferably a Bachelor of Social Work
  • Demonstrated experience working in the field of domestic violence and child protection
  • Good understanding and knowledge of domestic violence, its dynamics and effects
  • Thorough knowledge and understanding of legal processes and other service responses to domestic violence
  • Strong case management skills
  • Excellent time management, organisational and administrative skills
  • Excellent written and oral communication skills
  • Good networking and referral skills
  • Commitment to professional integrity and accountability
  • Demonstrated interest in working in a women’s service assisting women and children
  • Commitment to working in a collegiate, collaborative and co-operative manner
  • Current driver’s licence
  • National criminal record check
  • Working with Children Check

 NSWBA employs women only; its Exemption Number is A140/2012.

About the organisation

Organisation Name : North Shore Women's Benevolent Assoc Ltd

Mary’s House is a refuge for women with or without accompanying children who are escaping domestic violence. We provide short-term crisis accommodation and case management addressing housing options, health, education and training, legal issues, including family law, protection orders and immigration, financial issues, referral to appropriate counselling services and other services. Mary’s House is managed by the Board of North Shore Women’s Benevolent Association (NSWBA), a small not-for-profit organisation.

How to apply

Applications not allowed for this job listing.

Please quote in application: DOMESTIC VIOLENCE CASEWORKER via Pro Bono Australia.




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