Organisation : Scope Australia
Location : Melbourne (Dandenong/Box Hill covering South East Metro and Regional South East business areas)
Work type : Contract/Temporary
Sector : Disabilities
Salary type : Annual Package
Application closing date : 16 Nov, 2020
About the organisation
Our mission is to enable each person to live as an empowered and equal citizen. We support people with physical, intellectual and multiple disabilities and developmental delays to achieve their goals.
Home@Scope is a subsidiary of Scope, providing Supported Independent Living (SIL) and Short Term Accommodation and Assistance (STAA) services previously provided by the Victorian Government.
Home@Scope as an Employer
Successful candidates will enjoy a range of staff benefits including flexibility to suit your work-life balance, continuous development and training, competitive remuneration, purchased annual leave scheme and a locally based, friendly team environment. You will also get the unique chance to work for a highly respected organisation that is seeing the biggest change to the disability sector with the roll out of the NDIS.
Take your career on a journey with Home@Scope and work proactively with us to achieve our mission!
By submitting a job application, prospective applicants are consenting to their details being checked against the Department of Health & Human Services, Disability Worker Exclusion Scheme List.
The Scope Approach is Scope’s ‘way of life’. It sets the standard for the way we work every day. To achieve our mission, we must always ‘See the person, Do it together, Do it right and Do it better’.
About the role
Scope has an exciting and unique opportunity for a Quality Business Partner to work within our Quality and Safeguarding Division with Home@Scope. The role will be based in the Dandenong/Box Hill area and cover South East Metro and Regional South East business areas of the organisation. Key responsibilities will include:
- Ability to support the quality standards, systems and practices
- A commitment to Customer focused support
- Assist in monitoring quality and risk systems and work practices to identify and ensure compliance with relevant Standards, including but not limited to the NDIS Practice Standards
- Identify and drive opportunities for improvement through the facilitation of the internal audit system and regional quality and practice governance meetings
- Coordinate and collate data to support trend analysis and reporting that will inform continuous improvement
- Support preparation for NDIS certification and other external audits
- Coach, mentor and positively contribute to and influence the promotion of person-centred support, continuous improvement, compliance and quality service delivery across the business
- In collaboration with the Operational Team facilitate, support, educate and coach all relevant stakeholders with projects aimed at improving quality of service
- Actively support positive culture change through coaching and mentoring
- Ability to establish effective, supportive and harmonious working relationships
About You
- Previous experience in a quality role, with a sound understanding of quality management systems including continuous improvement principles, internal auditing practice and the ability to coordinate quality improvement plans
- Experience in Community and/or NFP organisations would be highly regarded
- Good understanding of the needs and supports of people living with a disability
- Sound understanding (or ability to rapidly understand) the legislative and regulatory environment for disability support services
- Knowledge of the NDIS and Quality and Safeguarding Framework would be highly regarded
- Demonstrated understanding of human rights and other person-centred approaches as they apply to practice
- Ability to collect, monitor and analyse data to create and implement continuous improvement actions
- Ability to present education packages to a varied group of stakeholders
- Experience with computer database system
- Ability to ‘think on your feet’ to progress difficult/challenging discussions and inspire confidence
- Ability to build and maintain effective relationships with a variety of stakeholders within operational structures
- Enthusiastic, strives for excellence and executes consistently in line with organisational goals
- Ability to approach change with positivity
- Critical thinking, problem solving and decision making skills
- Communicates fully and openly and treats others with respect
- High degree of integrity and strong Customer focus
How to apply
Applications not allowed for this job listing.
Please quote in application: Quality Business Partner via Pro Bono Australia.
Sector: #Disabilities
