Women’s Health Caseworker

 Primary responsibilities: 

  Providing case management support and assistance to women experiencing violence or abuse including:  

• assisting clients to stablise their personal circumstances;  

• undertake risk assessment and safety planning; and  
• provide referrals or longer-term individual advocacy  

• Working closely with the Centre’s multidisciplinary health team to ensure wrap around services and support are provided to clients 
• If appropriate, provide accidental counselling, or mental health first aid counselling  
• If required, facilitating peer support groups, or workshops, for women experiencing domestic and family violence 

• Participating in local and regional DFV forums, committees or working groups include ICADV 
• Establish and maintain a client record utilising Medical Director for each individual client in keeping with NSW Health guidelines and legislative requirements 

 Secondary responsibilities: 

 All staff will work towards the goals of the centre, within a feminist, holistic framework, to promote the health of the diverse women who are our clients and our communities of interest. Staff will always provide respectful service which empowers women and support their rights.  

• Practice within the guidelines and policy of the Centre including relevant policies of NSW Health and legislative requirements 
• Support orientation of new staff/students and training of casual staff 
• Contribute to Continuous Improvement (Plan Do Check Act Cycle) in respect of own area of work, and broader work of the Centre as time and resources permit  
• Collect statistical information for the Centre’s data collection as appropriate  

• Contribute to policy development and planning in the Centre  
• Share knowledge with other members of the health care team to support professional capacity building; 
• Remain alert to themes regarding client/community needs, as expressed by clients  
• Contribute to monitoring and evaluation of own area of work as well as the broader work of the Centre as resources, time and circumstances permit  
• Assist in health promotion/community development activities of the Centre as time and circumstances permit  

• Network and collaborate with relevant organisations in the pursuit of health outcome and to support community and professional capacity building  
• Participate in staff development and training, and keep up to date with relevant legislative changes 
• Participate in and prepare for support/supervision meetings as provided and/or group supervision  
• Attend scheduled staff meetings as appropriate and as time allows  
• Work as part of the team, and undertake some Centre duties on a shared or “as required” basis, such as answering phone, sharing “housekeeping” tasks such as washing up, watering pot plants, cleaning fridge  

• Represent the Centre on occasions as arranged, and as time and circumstances permit.  
• To ensure essential client care, it is expected that our staff will work extra time on occasions till the practitioner finishes seeing the last client of the day.