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Local Area Coordinator

Organisation : Carers Queensland

Location : Brisbane

Work type : Full-time, Contract/Temporary

Profession : Community Services, HR & Employment Services

Sector : Community Development

Salary type : Annual Package

About the role

  • Are you looking for a career where you can assist people with disability and their families to pursue their goals?
  • And perhaps work for an organisation where people from all walks of life are welcomed with open arms into our inclusive and diverse culture?

If this sounds like you, you will love working with us as part of our Local Area Coordinator NDIS program!
We are currently looking for a new cohort of star performers to join us as Local Area Coordinators at our Ipswich office. At Carers Queensland we pride ourselves on our diverse workforce and inclusion initiatives including being one of few organisations in Australia to hold ‘Rainbow Tick’ accreditation.

As a Local Area Coordinator (LAC) you will be the key link between people with disability (and their families) and the National Disability Insurance Agency.

Some of your key responsibilities will include:

  • Build capacity and provide information to individuals, families, and carers to identify their goals, strengths and needs and plan for their future based on person centred principles.
  • Develop and monitor participant plans to ensure meaningful change is achieved.
  • Build and maintain a current working knowledge of local community supports and services.
  • Maintain appropriate administrative records utilising the NDIS data system in a timely manner.
  • Undertake the day-to-day operations of the role in a way that promotes independence,
  • empowerment, and involvement of persons with disability.

What’s in it for you:

  • Full-Time role contracted to June 2023
  • Attractive Remuneration Package of CSW4.1 – $72,609.37 per annum (plus superannuation)
  • Excellent Not-for-Profit Tax Benefits
  • Accrued Days Off
  • Professional development through ongoing training
  • The opportunity to enact real and rewarding change in our participant’s lives
  • A flexible and supportive work environment where your contribution is highly valued and where our organisational values of integrity, respect, diversity, empowerment, and adaptability are heavily integrated into our culture.
  • Multiple opportunities to join respect community organisation

Do you have:

  • Qualifications in the fields of Human Services, Social Sciences, Disability, or comparable lived experience with disability or delivering human services?
  • Demonstrated experience applying a person-centred approach to service provision and social inclusion?
  • The ability to work in an autonomous environment and manage a case load?
  • High level of communication skills both written and verbal and the ability to build rapport and adapt skills according to the audience or target group involved?
  • The ability and skills to be a team player and someone who thrives in a busy, dynamic environment?
  • Experience/knowledge at entering information into databases with a high level of accuracy and detail whilst adhering to Government reporting requirements?

About the organisation

Organisation Name : Carers Queensland

For almost 30 years, Carers Queensland has been working to advocate for equal rights, opportunities, and enhanced outcomes for families.

We work within and value our local community, responding to unmet need with care and respect, assisting those who are disconnected through high-quality personalised support.

How to apply

How to join the team!
1. Go to
2. Review our Position Description and Key Selection Criteria
3. Submit your resume and a 2-page (maximum) application letter that
addresses the Key Selection Criteria on the KSC PDF via the Website


Please quote in application: Local Area Coordinator via Pro Bono Australia.


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