Organisation : Motor Neurone Disease Association of Victoria
Location : Melbourne (Canterbury)
Work type : Part-time
Sector : Aged Care & Seniors, Community Support Services, Disabilities, Health – General
Salary type : Annual Package
Salary : $72,000 - $77,000
Application closing date : 12 Jul, 2021
About the organisation
MND Victoria is dedicated to providing the best possible support to people living with motor neurone disease (MND). ‘People living with MND’ includes people who have been diagnosed, families, carers, former carers, friends, workmates, service providers and any other person whose life is, or has been, affected by MND.
MND Victoria was formed in 1981 by a group of volunteers with the strong involvement of people with MND, their families, health professional and other concerned people to address the absence of a coordinated response to MND. It is a state-wide not-for-profit organisation, predominately self- funded situated in Canterbury in the eastern suburbs of Melbourne.
Services to people living with MND and some other unrepresented neurological diseases, that cause disability, are delivered at no cost to the client. They are coordinated and provided through MND Support Services. Volunteers are a vital part of MND Victoria and work across most program areas.
Through a collaborative partnership with MND Tasmania, MND Victoria offers information and advisor services to people in Tasmania impacted by MND.
SERVICE CONTEXT
The focus of all MND Victoria’s Support Services activities is to support people living with MND in their own community or residence of choice; to ensure that the generic service systems of health, disability and aged care are able to meet the needs of people living with MND; that no person with MND has a high level of unmet needs. Support Services aims to act as an interface between people living with MND, the service system and service providers.
The four key MND Victoria Support Services are:
- MND Advisor and Support Coordinator Service: MND Advisors provide support to people living with MND to assist them to live as long as possible with the best quality of life possible.
- Education and Client Support Service: The Client Support and Education service provides comprehensive education and information support to people impacted by MND as well as being the first point of contact for new clients and processing new registrations.
- Equipment Service: MND Victoria has developed an extensive range of assistive technology equipment, available free of charge to people with MND.
- MND Victoria’s work is supported by a network of volunteers. The dedicated assistance that volunteers provide underpins all MND Victoria’s activities.
About the role
We are looking for someone with:
- Brilliant IT and computer skills: exceptional literacy in office 365, data base administration, formatting of documents, mail chimp and survey monkey
- A relevant qualification in information studies, health promotion, community development or business administration
- Experience and/or an interest in setting up and working with remote technology
- An interest in supporting people with a progressive neurological condition
- A “can do” flexible approach to teamwork
- Excellent communication skills – verbal and written
- Fabulous organisational and administration skills
MND Victoria is dedicated to providing high quality services and support to people living with Motor Neurone Disease across Victoria and Tasmania.
Sitting within MND Victoria Support Services, the Education and Client Support team provides comprehensive information and educational support to people living with MND, their friends and families, MND Victoria staff and volunteers, health professionals, service providers, students or anyone who is impacted by the disease. This could be in the form of educational forums, information sessions, small group activities, hard or soft copy information.
The team also respond to client support activities such as registration and allocation of people diagnosed with MND accessing the service.
The MND Education and Client Support Administration Officer is a member of the MND Education and Client Support Team. The officer will work collaboratively with the team to ensure the team delivers:
- the best possible information, education and training to the MND Community.
- timely and professional client support activities such as registration and allocation of people diagnosed with MND accessing the service
You will be joining a small team of 30 highly committed professionals in a rewarding and caring environment.
How to apply
Applications not allowed for this job listing.
Please quote in application: MND Education and Client Support Administration Officer via Pro Bono Australia.
Sector: #Aged_Care_and_Seniors, #Community_Support_Services, #Disabilities, #Health_–_General
