Community Engagement Coordinator

• Fulltime 
• 12 Months Fixed Term Contract
• Woolloomooloo based (Working from home during COVID restrictions)

About the role:

The Community Engagement Coordinator contributes to the development, implementation and evaluation of community engagement programs in line with BEING – Mental Health Consumers’ values and purpose. 

Working closely with the community engagement and development team, the position will assist in establishing new programs such as the Ambassadors and Lived Experience programs, as well as other innovative programs within the portfolio including the Peer Workforce Network and Peer Supervision. The role will work closely with people living with mental health issues to raise awareness of the issues related to mental health and contribute to the minimization of stigma towards our community.  

About You

To be successful in the role, you will need to have: 

• A positive attitude and collaborative approach
• Ability and confidence to represent BEING at high-level government committees and events. 
• Great with community engagement and relationship development
• Be passionate about community leadership and co-designing programs with the community
• A wiz at project management
• Ability to bring your creativity to establishing new and exciting programs
• Highly organised with excellent time management 

Duties and Responsibilities:

• Working with the portfolio manager to develop and implement a community development and engagement strategy for BEING – Mental Health Consumers. 
• Assist with the establishment of key programs such as the Ambassador program, BEING Lived Experience Network, Peer Workforce Network and Peer Supervision model.
• Support the effective internal communications and integration of program strategies and operations across BEING – Mental Health Consumers’ work. 
• Support the ongoing development of a structured educational strategy for portfolio programs in collaboration with the BEING Leadership Academy. 
• Enhance and maintain records, data management and reporting systems inclusive of any budgetary requirements
• Coordinate the recruitment process of program participants. 
• Establish, facilitate and evaluate community engagement events and activities.  
• Provide general administrative and operational support to the community engagement portfolio.
• Working with the portfolio manager, source funding opportunities specific to community engagement and development and assist in the completion of grant proposals.  
• Manage information data and ensuring it is updated within the CRM system. 
• Establish and maintain effective working relationships with internal and external stakeholders
• Book events, catering and other items required for the portfolio workshop, forum events and meetings.
• Assist the community engagement and development team with other operational duties and responsibilities as required
• Work collaboratively with people living with mental health issues, family, carers and the broader community to design, facilitate, evaluate consultations and co-design process. 
• Build and maintain effective communications and relationships with stakeholders.
• Other duties as required

To be successful in the position you will have the following:

• Minimum of a Diploma qualification community services, mental health or other relevant disciplines
• Experience in community engagement and project management. 
• Demonstrated experience using Microsoft Office, shared drives and database entry and management systems.
• Experience working with information governance, data protection and confidentiality.
• Demonstrated experience working with people from diverse backgrounds.
• Genuine understanding of the challenges faced by people experiencing mental health issues. 
• Excellent relationship management skills.
• Highly developed interpersonal, verbal and written communication skills.
• Ability to work in a dynamic team environment.
• Ability to prioritise, multi-task and work to deadlines.
• Ability to evaluate and report on the effectiveness of record management systems.
• Ability to work autonomously and use initiative to seek clarification as required.
• Ability to be creative, innovative, flexible and agile to the changing needs of a new program environment. 

What you’ll get in return

• Work life balance & flexibility in family-friendly environment
• Competitive base salary
• Work with a collaborative team who cares
• EAP services
• Modern terrace office location, with a lovely outdoor balcony for lunches and breaks
• Workplace surrounded by public transport
• Working for a peak body who is making a difference
• Health and wellbeing initiatives

Our Culture

We pride ourselves on holding firm to our principles of Recovery Orientated Practice. This means that BEING – Mental Health Consumers upholds the following for our staff, Board, contractors, volunteers, members and the broader community:

• Promoting culture and language of hope and optimism for people living with mental health issues.
• Use person-first language and holistic approaches to recovery.
• Supporting personal recovery.
• Organisational commitment and workforce development to include people living with mental health issues. 
• Take action on social inclusion and the social determinants of health, mental health and wellbeing. 
• Belief that recovery is possible for everyone.