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Organisation : Settlement Services International (SSI)

Location : Sydney (Parramatta & Ashfield)

Work type : Part-time

Profession : Administration & Office Support, Community Services

Sector : Community Support Services, Overseas Aid & Development

Salary type : Annual Package

About the role

  • Based over 2 offices. 2 days in Parramatta and 1 day in Ashfield
  • 12 Months Contract, Working 3 days per week
  • Competitive salary for the right candidate plus Salary Packaging Options!



The Facilities & Operations team is responsible for the smooth and efficient running of reception and administration support throughout SSI offices. The entire reception administration team prides themselves on high client and visitor service standards and demonstrates a can-do attitude for all at SSI. Reporting to the Office Manager, this position will be based in our Parramatta and Ashfield Office.


The Receptionist will use their excellent customer service skills to be the first point of contact for clients, customers and visitors, and provide administrative support to the Office Operations and Administration Team.


  • Provide a high level of customer service assistance by liaising with SSI staff, clients and external stakeholders on a daily basis
  • Assist with meeting and training room bookings and set up for events and functions
  • Provide administration support with back of house duties including preparing and copying documents, ordering stationary, catering, covering ADO’s and annual leave
  • Undertake document’s and records management to comply with regulatory requirements



The successful candidate will ideally have:

  • Minimum 2 years’ experience in Administration and Office support
  • Well developed MS Office skills (intermediate level required)
  • Excellent customer service & interpersonal skills
  • Well-developed analytical and organisational skills
  • The ability to maintain confidentiality of client and SSI records


If you have previously worked with culturally and linguistically diverse communities and you possess an approachable nature coupled with strong administration and written communication skills this will be an advantage.


  • Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
  • Access to in-house training and learning opportunities for professional development and growth;
  • Access to our inhouse wellbeing programs, three days of culture and well-being leave
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About the organisation

Organisation Name : Settlement Services International (SSI)

Settlement Services International (SSI) is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. We work with children and young people as well as people with refugee and asylum-seeking background, culturally and linguistically diverse (CALD) communities, people with disability and more to build capacity and enable them to overcome inequality.

How to apply

Hit Apply Now and submit your application.


At SSI we have a zero-tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.

SSI requires all employees to have received the required doses of Covid-19 Vaccination as a condition of ongoing employment. All successful candidates will be required to undergo pre-employment checks including reference checks, confirmation of COVID-19 vaccination via digital certificate, WWCC, a Criminal History Check and NDIS Screening check (if applicable) as a reasonable condition of employment.

We encourage candidates to provide a cover letter along with your resume, by submitting online. Should you be successful for the first round of shortlist, one of our Talent Acquisition Specialists will g uide you through our process and next steps.

SSI will provide reasonable adjustments in our recruitment processes and in the workplace. If you require a reasonable adjustment, or want to update your preferred method of communication, please email


Please quote in application: Receptionist via Pro Bono Australia.

Profession: #Administration_and_Office_Support, #Community_Services
Sector: #Community_Support_Services, #Overseas_Aid_and_Development

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