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Membership & Partnership Manager

Organisation : Suicide Prevention Australia

Location : Sydney

Work type : Full-time

Profession : Client Services, Customer Service, Events, Fundraising, Sales & Business Development

Sector : Community Engagement, Mental Health

Salary type : Annual Package

About the organisation

Organisation Name : Suicide Prevention Australia

About the role

  • Save lives by providing a clear, collective voice for suicide prevention
  • Drive membership & partnerships growth in a progressive workplace
  • Full time | NFP salary packaging | Hybrid WFH arrangement

The Organisation

Suicide Prevention Australia (SPA) is the national peak body for the suicide prevention sector. SPA is a member-based organisation that’s guided by people with lived experience of suicide, counting amongst its members the largest and many of the smallest organisations working in suicide prevention, practitioners, researchers and community leaders.

SPA exists to provide a clear, collective voice for suicide prevention so that together lives can be saved and, through collaboration and shared purpose, works towards the ambition of a world without suicide.

Benefits & Culture

  • As a workplace SPA focuses on being positive, ambitious and strategic
  • 35 hour working week (for full time) with additional paid leave over Christmas
  • Newly-established team that prides themselves on fostering a supportive, collegiate work environment
  • Access to career development opportunities in a progressive organisation championing employee satisfaction


The Role

Reporting to the Director of Membership and Engagement, this critical position focuses on membership growth and retention through the development and implementation of strategies and campaigns to enhance member engagement and satisfaction. Your responsibilities will include:

  • Serve as first point of contact for existing and prospective members
  • Contribute to membership and partnership acquisition and retention
  • Form partnerships to introducing new revenue streams
  • Develop and implement membership engagement plans
  • Create and present member/associate value propositions
  • Maintain membership data, keep up to date records and provide regular reports


Skills Required

You have prior experience growing partnerships and membership engagement in member-based organisations, a peak body or similar and you have strong business development and stakeholder engagement skills. You have a passion for social impact and enjoy a dynamic working environment.
You will also have:

  • A demonstrated record of meeting and exceeding KPIs
  • The ability to work both “hands-on” and autonomously
  • Excellent administrative and data reporting skills
  • Skills in partnership cultivation to grow revenue streams
  • Experience using CRM Systems (CiviCRM highly regarded but not essential)


If you value being part of an impactful team that make a real difference, please apply by sending your CV with a cover letter responding to the skills required section above. Alternatively, please call Kelly Gentle on (02) 8243 0570 with specific questions.

Please note there is no formal closing date for this role, if you are interested we would encourage you to apply as soon as possible.

How to apply


Please quote in application: Membership & Partnership Manager via Pro Bono Australia.

Profession: #Client_Services, #Customer_Service, #Events, #Fundraising, #Sales_and_Business_Development
Sector: #Community_Engagement, #Mental_Health


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