AM Events Account Manager

AM Events Account Manager

Join us at the Australian Museum and help us achieve our Mission to ignite wonder, inspire debate and drive change 

About the Role

The AM Events Account Manager is an exciting and challenging client facing operational role in the Australian Museum (AM) Events team. Based in Australian first museum and heritage cultural venues, you will work closely with clients, the Museum’s in-house caterer and other event suppliers to plan and deliver unforgettable experiences.

Primary responsibilities will include venue sales, client management, planning events and delivery across a wide range of special events for private and internal clients.

We have one temporary full time role available up to 31 January 2025 with the possibility of extension.

Working hours may vary subject to business requirements and the successful applicants need to be flexible and available to work when needed on weekdays, evenings, weekends & public holidays.

 Click on the following links to begin the journey to find your new career at the AM

• Role Description 
• AM Candidate Pack

You will be paid a competitive annual salary $93,295 – $102,941, plus employer’s contribution to superannuation (currently 11%) and annual leave loading.

Please note: this is a re-advertised role, previous candidates need not re-apply.

About you

We are seeking a talented, experienced and motivated venue and hospitality event professional with a passion for venue sales, client management and event planning, who can provide seamless delivery across a wide range of special events for private and internal clients.

You’ll work closely with the AM Events & Venues Manager and team members and be ready to roll up your sleeves and embrace the opportunities that this new role provides.

Your abilities include client and stakeholder management, effective planning, time management and of course the ability to multi-task. Specifically, you will be able to prioritise and manage conflicting timelines whilst being attentive to the details and delivering on deadlines in a fast-paced environment.

If you’re excited by this opportunity, we’d love to hear from you!

Your Knowledge & Experience

• Prior hospitality/event management, and event sales / client management experience, preferably in a complex hospitality, heritage or cultural organisation or venue
• Exceptional client relationship and organisational skills, attention to detail and commercial business acumen
• Knowledge and demonstrated ability to implement relevant safety, security and Responsible Service of Alcohol controls, venue policies and event management protocols
• Ability to lead a small team of casual staff and external suppliers, make decisions and an ‘above and beyond’ resourcefulness to problem solve
• Basic understanding of the catering and technical requirements of events and ability to troubleshoot basic power supply, lighting, sound and AV systems
• Solid experience with event management software, such as EventPro or Priava or similar
• Availability and willingness to work evenings, early mornings and weekends as required by event schedules is essential.

Your Knowledge & Experience

• NSW Working with Children Check for Paid Employment
• RSA Certificate.

About Us

The Australian Museum is truly a great place to work. We aim to be a leading voice for the richness of life, the Earth and culture in Australia and the Pacific. We commit to transform the conversation around climate change, the environment and wildlife conservation; be a strong advocate for First Nations’ culture; and continue to develop world-leading science, collections, exhibitions and education programs.

Recent staff survey results confirm that our staff feel valued, accepted and supported and that they believe the AM is an inclusive workplace. AM staff also report a high level of job satisfaction.

The Museum is located on the homelands of the Gadigal people and acknowledges and pays respect to the Gadigal people as the custodians of the land, sky and waterways, paying respect to Elders past and present.

Check out our current exhibitions and events here.

Benefits

Besides working together with other like-minded people passionate about the Earth, you will have access to:

• Dedicated Wellbeing programs
• Career development and opportunities across the NSW Public Service.

How to apply 

The application and selection process will include a range of assessment techniques to assist in determining your suitability for the role. For the initial application process, you should submit as a PDF:

• a short cover letter
• resume (max 4 pages)
• a copy of your NSW Working with Children Check
• a copy of your RSA certificate

You will also be required to answer the pre-screening questions. Your responses to the targeted questions must provide tangible examples.

1. What interests and excites you about this role at the Australian Museum? (maximum 300 words)
2. Please describe an event you successfully delivered and outline the key challenges and how you managed them. (maximum 500 words)

For more details, Frequently Asked Questions and how to apply go to I Work for NSW.

The successful applicant will be subject to national criminal records check and will need to show proof of at least two COVID-19 vaccination doses.

Contact person: Lisa Taylor, Events & Venues Manager, lisa.taylor@Australian.Museum.

Further information to assist you with applying for this role:

• Role Description 
• AM Candidate Pack

Closing Date: Monday 11 September 2023, 11.59pm

Inclusive and welcoming    

The Australian Museum is an NSW Public Service organisation and aims to attract and retain the right people for the right jobs. Inclusion is the act of enabling genuine participation and contribution, where everyone, regardless of their background, identity or circumstances feels valued, accepted and supported to thrive at work.

This means that we are embedding diversity and inclusion in everything we do on a daily basis, whether it be our recruitment processes, workplace culture, career development programs, customer service or policies and procedures. If we can make some adjustments to our recruitment process to better enable you to shine, please reach out to the contact person or note this in your application.