Care Coordinator/Counsellor – Hunter

Ok, so what’s the role?

The Care Coordinator / Counsellor role is essentially a combination of case management and brief counselling in response to clients accessing ACON. You will:

• Maintain a caseload of LGBTQ+ clients who are experiencing mental health difficulties, suicidal crises, sexual, domestic, and family violence, and people living and/or affected by HIV.
• Use a range of short-term, evidence-based therapeutic interventions, care planning, advocacy, and building referral pathways to better equip people to deal with life’s challenges.

Who are we looking for?

• Someone who has an understanding of ACON’s communities and the unique complexities of working with LGBTQ+ clients.
• Someone who uses a collaborative approach to client work and will actively engage with ACON’s other client services teams such as trans mental health and suicide prevention peer work, as well as external organisations such as crisis and mental health services when appropriate.
• Someone with real enthusiasm for working in mental health and can bring energy, optimism along with an organised, collaborative working style to the role.

What else can we tell you?

ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.

To support the successful candidate in their new role at ACON we offer:

• Flexible working arrangements.
• Generous learning and development opportunities.
• Potential for tailored mentoring opportunities.
• Supportive working environment with a knowledgeable and friendly team.

You will be part of the Regional Services Division which delivers ACON’s services and support across NSW. It’s an energetic team of people with a dedicated focus on improving the lives of LGBTQ+ people in regional areas.

What’s the remuneration and working details?

Newcastle Role (Full-Time):

Salary (F-Time): $88,721.00 – $103,857 (Gross per-annum, PLUS Superannuation and Leave Loading) – commensurate with skills, qualifications, and experience.

Location: ACON’s Islington (Newcastle) Office, with some flexible working from home arrangements possible.

Hours: Full-Time (70 hours per fortnight).

We offer flexible working arrangements and a generous array of entitlements often above the National Employment Standards (NES) including:

• Salary Packaging up to $30,000 gross up value (i.e., currently up to $15,899 tax free).
• Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
• Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.