Property Help Desk Lead

• Join the Housing & Property team and work in a leading community services org
• SCHCADS Level 5 + super + up to $15,900 in salary packaging.
• Full-time ongoing role with WFH flexibility, based in Melbourne CBD.

About the opportunity

As the Property Helpdesk Lead, you will coordinate the administration team and help us deliver high-level customer service, administrative & systems support, and maintenance coordination through external contractors.

You will ensure that the Asset Management Software is effectively utilised and maintained to support and improve the operational management of all assets owned or controlled by Uniting.

View the position description here

What’s on offer

In addition to a SCHCADS Level 5 salary + superannuation, you’ll also receive 17.5% leave loading and the ability to increase your take-home pay by accessing up to $15,900 in salary packaging benefits.

We offer a great location in Wesley Place, Lonsdale Street. The building offers a range of concierge services and excellent end-of-trip facilities. We also work flexibly and set you up with the tools and access to work-from-home some days or at our other Uniting offices.

About you

You will have experience in leading a team of property and maintenance administrators and the ability to provide technical support for asset management software users.

You have a proven track record in coaching a team to be engaged and productive to ensure that KPIs are met, process and governance are followed, and that admin is completed promptly. A qualification in administration or a related field would be highly regarded.

You’ll also bring with you:

• Sound understanding of Microsoft systems
• Previous experience in coordinating a help desk function
• Excellent communication skills for stakeholder engagement.

How to apply

Click APPLY to submit your interest and we’ll be in touch shortly. We’ll be reviewing applications as they come through as we’re keen to engage with someone.

If you have questions about the opportunity, please contact Kristie Looney, General Manager Housing & Property via email – Kristie.looney@vt.uniting.org.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org 

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.