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Tag : Lesley Yates

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Top Tips for Choosing the Right Facilitator

Staff Reporter, Thursday, 3rd July 2014 -  Conducting an annual planning workshop or retreat for a Not for Profit Board usually requires the CEO to choose a professional facilitator. Not for Profit strategy consultant Lesley

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Internal Customer Service Key to Effective NFPs

Lina Caneva, Tuesday, 20th May 2014 -    How services are delivered to colleagues often receives little formal attention and is rarely subject to system review but internal service delivery critically affects…
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