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Work preparation program coordinator

Organisation : Friends of Refugees

Location : Melbourne (Springvale )

Time required : 15 hours a week initially, much less after program conception

Duration of project : ongoing

Skill area : Community Services, Education & Training, Project Management

Sector : Community Development, Community Engagement, Community Support Services

About the role

Initially it is envisaged that the position will require at least 15 hours per week; thereafter, hours will be flexible.  Much of the planning and preparation can be done from home.


  • Review and refine the proposed course to ensure it meets client needs
  • Working with volunteer tutors, review and customize learning materials as required
  • Oversee the implementation of the course
  • Review the effectiveness of the course
  • In conjunction with the CEO and the Administration Manager, assist in recruiting volunteer tutors, including subject team-leaders
  • Implement a client/student record system

Skills, knowledge and experience 

  • Demonstrated experience in a vocational training role, preferably in a culturally and linguistically diverse environment 
  • A tertiary qualification in training and assessment or equivalent – desirable
  • Experience in the workforce
  • Demonstrated experience in course and learning materials development
  • Experience in supervision of tutors
  • Strong computing skills, particularly using the office suite
  • Strong interpersonal communication skills
  • Resourceful, with strong problem-solving skills
  • Ability to work collaboratively in a team  
  • Experience in working with volunteers in a community environment 
  • Experience and/or knowledge of not-for-profit organisations
  • Experience in working with volunteers in a community environment 
  • A strong commitment to social justice and human rights, particularly refugee and asylum seeker rights, and an understanding of the challenges facing refugees and asylum seekers

Note: A valid working with children check is required for this position 

About the organisation

Organisation name : Friends of Refugees

Friends of Refugees is an independent not-for-profit organisation which has responded to the world’s worst humanitarian crisis and helps to create a positive future for people seeking asylum and refugees in Australia.

Founded in early 2013, Friends of Refugees Inc. (FOR) has developed as a practical response to address the complexities and changing needs of people seeking asylum and refugees in Victoria by filling the service gaps that other funded organisations do not meet. Friends of Refugees has become a central source of first-line relief for people seeking asylum in Melbourne’s south-east. The ranges of services we provide include material aid, food aid, education support, job training and resettlement programs. Our office in Dandenong operates as a drop-in centre which provides a welcoming and safe environment for people in desperate need.

How to apply

Please send your resume to . We will then contact you to arrange an interview 

Please quote in application: Work preparation program coordinator via Pro Bono Australia.


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