Seeing Eye Dogs – Promotions and Events Volunteer

This type of volunteer provides support with Seeing Eye Dogs events and promotional activities by coordinating, organising and completing administrative duties as directed by their supervisor.

KEY DUTIES
The volunteer will:
• provide assistance with event related activities by supporting any planning and coordination of approved events (e.g. helping create proposals, finding suitable venues, room layout planning, entertainment schedules/ program, organising facilities such as car parks, security and first aid)
• conduct marketing, promotional and advertising activities for Seeing Eye Dogs events, products and services to represent and increase Seeing Eye Dogs positive and growing community presence
• engage and consult with a broad range of stakeholders
• discuss and agree on actions required to address organisational needs based on discussions with stakeholders
• consult with stakeholders, use specialist expertise, information and knowledge to address business needs and goals of the organisation
• coordinate specific programs or tasks to ensure program requirements are met and completed in a timely manner
• complete required data recording tasks to accurately record information about your volunteering activities
• communicate effectively with clients to understand and respond to their needs by face-to-face, email or telephone

The volunteer may:
• perform sighted guide techniques to effectively support clients, volunteers or staff to safely navigate their environment
• provide excellent customer service, information and liaison to maintain high customer satisfaction and resolve issues in a timely manner (e.g. friendly meeting and greeting)
• be required to attend meetings that assist with planning and information provision
• coordinate specific programs or tasks to ensure program requirements are met and completed in a timely manner

ESSENTIAL SKILLS AND KNOWLEDGE
The volunteer will demonstrate abilities in:
• Customer service skills
• Interpersonal skills
• Networking skills
• Public speaking, promotion and stakeholder engagement skills
• Promotion of Seeing Eye Dogs – Vision Australia services

DESIRABLE SKILLS (NOT ESSENTIAL)
The volunteer may have abilities in:
• Administration skills
• Attention to detail
• Event coordination skills
• Good written skills and fluent english speaking
• Manual handling skills
• Visual translation skills
• Working with minimal supervision
• Working with people who are blind or have low vision