About the role
Give people the power to be online and use technology! A Tech Mate is a mentor who provides one-on-one support to help people learn about technology and use it confidently and safely. If you can send an email, surf the web or change a password on a device, you can join a community of volunteers who are helping people get online. You don’t need to be an IT expert. All you need is at least one hour per week, patience and the ability to teach someone the basics. We provide orientation, training and ongoing support. Day and time of mentoring is set between the learner and the Tech Mate and occurs weekly or fortnightly. We have the option of face to face in one of our learning hubs, in person (at an agreed location) and online. We are looking for a 3 month commitment but hope that you will continue with us for longer. You need to be over 16 for this role and be able to complete a national police check.
Read more here
About the organisation
Leep’s purpose is to ensure people experiencing disadvantage have the skills to get online confidently and safely thereby reaping the economic and social benefits that technology offers.
Digital literacy isn’t just about technology – it’s a life skill that improves a person’s overall wellbeing. Supporting people to be online is an important task. As a Tech Mate you can make a difference in people’s lives by sharing your knowledge and offering social and digital support to those who would otherwise be isolated.
Leep receives government funding for our programs and Tech Mates is a free service for learners. Our learners can self-enrol, be referred from other organisations such as aged care, health or community services.
Our learners are from all over New South Wales including rural and remote areas. Common learning needs include navigating a device such as a mobile phone or tablet, learning to search for information online, using social media and apps or making video calls.
How to apply
Step 1: Complete our EOI
Step 2: Join our online induction and complete our online training modules
Step 3: Get matched to a learner and start mentoring.
Please quote in application: Volunteer Digital Mentor – Tech Mates Program via Pro Bono Australia.