Face to Face Campaign Manager NSW

UNICEF promotes the rights and wellbeing of every child, in everything we do. Together with our partners, we work in 190 countries and territories to translate that commitment into practical action, focusing special effort on reaching the most vulnerable and excluded children, to the benefit of all children, everywhere. In Australia, UNICEF Australia works with government and advocate bodies to defend children’s rights and support international development programs. UNICEF Australia is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. Be responsible for managing and driving the growth of our new in-house Face to Face fundraising team in NSW. Based in UNICEF Australia’s Sydney Office and reporting to our National Face to Face Operations Manager, this is a great opportunity for a highly motivated individual to be a part of an exciting time in UNICEF Australia’s history.

Key responsibilities

Operational Management

• Provide regular weekly reports to Face to Face Operations Manager on staff, operational challenges, locations and weekly meetings

People Management

• Manage and implement the growth of the Face to Face fundraising program in NSW to achieve objectives.
• Lead by example to motivate, coach and manage team members to achieve and exceed daily and weekly targets
• Communicate serious issues arising from field operations affecting program management to the Face to Face Lead within a timely manner.

Human Resources

• Conduct interviews and select team members
• Conduct Performance Management due diligence in relation to the on the street team, with the Face to Face Lead on a weekly basis.

Field Management

•  Managing location rotation and ensuring permits, WHS and other regulations relating to the use of the locations are met

Sales

• Meet the individual daily sign up targets prescribed by UNICEF Australia
• Set daily sales targets for team members that will meet the individual sales targets for each team member and in alignment with UNICEF Australia Face to Face monthly targets
• Monitor individual team member performances and provide sales support where necessary

Selection Criteria

1. At least 3 years’ experience in a Face to Face field operations role, with ideally 1-2 years’ experience in a Management role
2. Previous experience in a results driven role
3. Ability to lead and manage a diverse sales team, including recruitment and performance management
4. Strong interpersonal skills
5. Experience and knowledge of Face to Face fundraising techniques
6. At least 2 years previous experience working in a sales teams
7. A passionate and energetic team member with a genuine interest in working in the international aid and development sector

This is a 12 month contract full time position and requires occasional work out of regular hours. A competitive salary commensurate with the not for profit sector is offered together with the availability of salary packaging to achieve a tax effective total salary package commensurate with experience.