Enhanced Entry and Intake Co-ordinator

Established through funding from a Victoria Legal Aid, CLC Innovation & Transformation Grant, the Enhanced Entry Project seeks to develop and implement a superior system of holistic legal help to priority client groups, including:

– Children and young people
– People experiencing or at risk of family violence
– Indigenous Australians
– Older people
– People who experience language or cultural barriers and other disadvantage
– People experiencing or at risk of homelessness
– People with a disability or mental illness

As a key member of the legal practice, the Enhanced Entry and Intake Co-ordinator will work alongside lawyers, project and other intake personnel as part of a specialist program within the broader legal practice. The Co-ordinator must have experience in complex case management, advocacy or alike, and the ability to demonstrate a positive, creative and collaborative approach to delivering support services within a legal context.

The Co-ordinator will deliver two key objectives of the Enhanced Entry Project:

1. To develop, document, implement and review a Centre-wide Triage Framework; and
2. To develop and pilot an Enhanced Intake Service with high priority clients with complex issues.

Skills Required
You will be tertiary qualified in Health/Social Sciences/Law, and/or have extensive experience in the community/welfare sector. You will be a compassionate person who respects people, their circumstances and decisions. You will be able to effectively manage tasks and deadlines while maintaining a high degree of self-awareness, resilience and professionalism. Specifically, you will have:

– excellent interpersonal and communication skills
– experience in project co-ordination and partnership development
– experience delivering culturally safe services
– experience working with vulnerable client groups with complex needs

This position is part-time (3 days per week) based at ECLC’s Box Hill location for a fixed, 12-month period.

Attractive remuneration will be negotiated with the successful applicant based on qualifications, skills and experience.