IT Business Analyst

Doxa has started an exciting stage of investment in cloud database systems to manage our CRM (Salesforce), staff and volunteer compliance (Everproof) and evaluation measurement (Socialsuite). We are seeking a motivated and skilled IT Business Analyst who has experience in working with Salesforce or similar CRM tools to manage and improve our systems management of vital data to enhance our programs.

To succeed in this role, you will possess:
• Experience as a Salesforce Administrator or Developer (or similar CRM)
• Ability to deliver ongoing cloud database enhancements
• Identify and implement Salesforce and other system tools workflow improvements
• Business acumen and ability to build strong internal relationships
• Experience in process mapping highly regarded
• Ability to develop dashboards and reporting
• Ability to prioritise and manage multiple tasks to achieve deadlines
• Excellent written and verbal communication skills and ability to communicate to a non-technical audience
• A relevant tertiary qualification or industry relevant certifications
• Minimum 2 years’ experience
• A passion to change the lives of disadvantaged young Victorians

The successful applicant will require a current Working with Children Check and undertake a national/international police history check. Doxa is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Candidates applying will need to meet all compliance requirements. Doxa is an equal opportunity employer and encourages people of Aboriginal and Torres Strait Islander background or people with a disability to apply.