General Manager Support Services

Reporting directly to the Chief Operations Officer, in this role you will form part of the Executive Management Team and work closely with a strong group of General Managers to ensure consistency in customer experience across the organisation. You will lead a high performing team of Regional Managers Disability Services to deliver high quality outcomes for customers and the organisation. This will be a three month fixed term contract with the possibility of extension.

Duties & Responsibilities

• Work collaboratively with other General Managers, all Regional Managers and the COO to operationalise the transition to NDIS and ensure consistency in customer experience
• Manage operational risks, escalating significant program or service issues to the CEO
• Ensure operational viability through the successful management of finances including developing financial capability within the service delivery teams
• Lead, coach and develop a team to build their own capabilities
• Participate as an active member of the Executive Management Team
• Establish and maintain business partnerships with key stakeholders both internally and externally

Skills & Experience required

To obtain this role you must be able to demonstrate substantial experience in providing high level strategic and operational leadership within a large and complex organisation. Additionally, you will possess the following:

• Appropriate Tertiary qualifications
• Highly developed interpersonal and communication skills
• Experience in staff development and management across a broad geographical region
• Profit centre management within a large, multi-layered team
• Strong commercial business acumen with an innovative and entrepreneurial mindset

Benefits & Culture

• Opportunity to effect meaningful change within a purpose-driven environment
• Competitive remuneration package with salary sacrificing benefits
• Three month fixed term contract with the possibility of further extension
• Work close to home in the southern suburbs location, with onsite café and parking facilities