• Opportunity to work at the National Centre for Action on Child Sexual Abuse (National Centre) a national purpose-driven organisation which is a symbol of hope and an essential vehicle for action for many victims and survivors of child sexual abuse.

• Join at an exciting period of growth, as the National Centre expands its team.

• The chance to shape internal foundations and enable a national organisation to deliver on its mission and demonstrate impact to funders, partners and survivors.

• Full time (1.0) position – with flexible working arrangements available (eg. part-time)

• Based in Melbourne (Naarm) – a remote-first position with occasional in-person collaboration with other team members.

• The successful candidate will undertake domestic travel occasionally as part of this role.
• $110,000 – $130,000 (FTE) per annum excluding superannuation.

Note: this advertisement refers to child sexual abuse and may bring up strong feelings. Please take care of yourself and seek support if you need. Support services can be found on our website.

Role summary

The Manager, Operations & Reporting leads the operational backbone of the National Centre, ensuring robust internal systems, high-quality governance, funder reporting, and compliance with all regulatory and contractual obligations.

Working closely with the CEO and executive team, this role manages key outsourced providers, supports strategic planning, drives continuous improvement, and embeds effective, organisation-wide operational practices.

By enabling strong governance, clear reporting, and integrated operations, this role directly contributes to the National Centre’s mission to prevent child sexual abuse and improve support systems and recovery pathways for victims and survivors.

At the National Centre for Action on Child Sexual Abuse, we are committed to elevating the wisdom and expertise of victims and survivors of child sexual abuse. Values of safety, inclusion and trauma-responsiveness guide our interactions, including in our recruitment process. The National Centre team commit to authentic and meaningful engagement with people with Lived Experience – ensuring their voices are heard, valued, and embedded in our work.

Who you are (selection criteria)

• You hold relevant tertiary qualifications in business administration, public policy or a related field, or equivalent professional experience.
• You have demonstrated experience in operations management, strategic planning and government reporting; ideally within the not-for-profit or public sector.
• You have a deep understanding of compliance frameworks, funding agreements and regulatory requirements.
• You possess strong stakeholder management skills and understand the importance of tailoring communication to suit diverse audiences; including government funders, Board members, Lived Experience survivors and victims and other relevant internal and external stakeholders.
• You bring extensive experience supporting governance and compliance processes, including coordinating Board and sub-committee reporting.
• You are experienced in impact measurement and reporting frameworks, with the ability to turn data into insights that inform decision-making.
• You are highly organised and analytical, with strong project management skills and the ability to navigate competing priorities and complex stakeholder environments.
• You are aligned with the National Centre’s mission to disrupt child sexual abuse and bring about systemic change.
• You demonstrate a trauma-informed, ethical and survivor engaged approach to your work, and understand the critical importance of working in partnership with people with Lived Experience; ensuring their voices are heard, respected and meaningfully embedded in all that you do.

Research indicates that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised individuals often wait until they fulfil every requirement. If you believe you have the attributes to do the job but don’t match every point on the job ad, we welcome and encourage your application.

Key responsibilities

• Translate the National Centre’s strategic plan into detailed operational work plans and frameworks; ensuring clear accountability and alignment across teams.
• Support engagement with external stakeholders, including funders, regulators, academic institutions, service providers, and Lived Experience victims and survivors; ensuring respectful, professional, and trauma-informed responses in all interactions..
• Coordinate organisation-wide reporting on strategic priorities, KPIs, and impact; ensuring data integrity, relevance, alignment with regulatory requirements and efficiency.
• Manage and drive internal planning cycles, performance reviews, and strategic alignment activities to ensure cohesive progress against organisational goals.
• Coordinate operational organisational reporting, including complex compliance and outcomes reporting to funders, the Board and other relevant internal and external stakeholders.

Please see the Manager, Operations & Reporting position description for more.

What we offer

• Join a team of dedicated and compassionate professionals who are deeply committed to creating meaningful change and fostering a positive, purpose-driven workplace culture.

• Be part of an organisation that genuinely values diversity, inclusion, and belonging; where every individual is empowered to show up as their authentic self in a safe, supportive, and respectful environment.
• As a fully remote organisation, we embrace flexibility and adaptability in how we work. Supporting flexible work arrangements for all employees is a core commitment across the National Centre.

Additional adjustments

We are committed to providing an inclusive experience to all candidates. If you have a disability, condition, illness or access requirements, please let us know how we can best support you throughout your recruitment experience. 

We recognise that each individual’s needs are different. Some examples of adjustments we can provide include (but are not limited to):

• Alternative formats or ways to submit your application (verbal or video)
• Flexible communication methods
• Additional time to complete tasks, assessments or pre-interview work
• Support from a support person or advocate during interviews
• Modifications to the interview structure, environment or timing

If you require additional adjustments, or would like to discuss any access needs as a part of the application and recruitment process, please contact us via email recruitment@shehrconsulting.com 

Our candidate experience

We aim to be transparent and kind to all of our candidates. We value your time, and as such want to share how we do things so you know what to expect with no nasty surprises. For more information on our end-to-end candidate experience, please visit the SHE HR Consulting website.

How to apply

To express your interest, submit an online application through our application portal and include a professional resume. All applicants must also provide brief responses to the application questions that are included as part of the online application. 

Note: we do not accept cover letters as part of our application process.

Applications will be reviewed upon receipt and we may close our job advertisement without notice, so don’t delay your application.

The National Centre for Action on Child Sexual Abuse is an equal opportunity employer and strives to maintain a workplace environment that is fair and free of discrimination, is safe and accessible for all employees, and provides working arrangements that accommodate the diverse needs of our staff. We strongly encourage applications from Aboriginal and Torres Strait Islander people, women, people from culturally- and linguistically-diverse backgrounds, LGBTQIA+ people and people of every ethnicity, faith, ability, culture, language, gender identity, age, and sex.

Employment in this position is conditional upon reception and maintenance of reference checks as part of pre-employment screening, and a Working With Children Check (or state equivalent).

As part of our employment screening process, we do run police checks. But don’t worry—having a criminal record doesn’t automatically disqualify you.