Good 360
MEDIA, JOBS & RESOURCES FOR THE COMMON GOOD

DAISI

Contact

Name: Joanne McLean

Position: Chief Executive Officer

Email: admin@daisi.asn.au

Address

Shop 3 166 River St

Ballina

NSW Region 2478

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Our Mission / Objective

Connecting the disadvantaged, people with disability, the aged and the most vulnerable in our community to both formal and natural supports in their community to realise their full potential.






DAISI empowers communities with knowledge. Everyone has the right to make fair and informed choices about their life.






In an age of overwhelming information, DAISI is proud to provide impartial, independent information, from our central Ballina shopfront. DAISI enables individuals in the Northern Rivers to access the community services or support they may need or want to enhance their lives.






EMPOWERED - giving individuals clear information and tools to make informed choices - the individual has control.






UNDERSTOOD - ensuring people feel heard and understood, by clarifying and identifying their wants/needs/requests. Being empathetic and always remaining patient.






SUPPORTED - making sure people feel welcomed, heard and never alone. Ensuring we 'take action', whether through an appropriate referral, or effective on-going communication with them.






SAFE - creating a welcoming and confidential environment where people feel a sense of trust. Ensuring our approach, responses and communications make people feel safe at all times.






VALUED - ensuring people feel that they matter to us, and that their time and effort in contacting DAISI was worthwhile and purposeful. Encouraging self-belief.

Projects in Progress


  • Disability & Aged Information Service: (including the HACC NESB project) – specialises in providing information on resources, issues, services availability, access and equipment to clients on the Far North Coast via our 1800 freecall number, website www.daisi.asn.au, a quarterly newsletter and monthly e-News, fact sheets, a website and community outreach activities.

  • Working Carers Gateway: a web-based resource workingcarers.org.au for New South Wales carers who juggle paid work with caring for a relative or friend who is aged and/or has a disability.


 



  • Registered NDIS Service Provider: DAISI offers Support Coordination, Capacity Building and Plan Management for NDIS participants who have received funding for these supports.  At DAISI we treat each participant as an individual with their own needs, wants and goals.  Our job is to help you activate your plan and make the goals come to life with you.  We are goal oriented and strive to see your plan succeed; if you succeed, we succeed.


 



  • Commonwealth Home Support Programme (CHSP). This programme aims to provide CHSP Providers with knowledge and information, having emphasis on early intervention, client focus and restoring capacity, enabling Providers to deliver high quality, affordable and accessible services to assist clients to live more independently at home and in the community.  The activity aims to:

  • Build the capacity of CHSP providers to deliver entry-level community aged care services

  • Promote collaboration and partnerships that support the development of the community aged care services system in a way that meets the aims of the programme and broader aged care system

  • Provide guidance to stakeholders to support transition to the CHSP and access to aged care services

  • Demonstrate leadership and provide advice on relevant sector management and service delivery issues.


 


 


 


 


 


 


 







































                        • Disability & Aged Information Service (including the HACC NESB project) – specialises in providing information on resources, issues, services availability, access and equipment to clients on the Far North Coast via our 1800 freecall number, website www.daisi.asn.au, a quarterly newsletter and monthly e-News, fact sheets, a website and community outreach activities.






































 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







































                        • Working Carers Gateway: a web-based resource workingcarers.org.au for New South Wales carers who juggle paid work with caring for a relative or friend who is aged and/or has a disability.






































 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







































                        • Support Planning Service. This service offers support and facilitates individualised planning with people with disability, their families, carers and support networks using person centred approaches to best meet accommodation an service support needs. Services are provided to:














































                                                • Aboriginal & Torres Strait Islander people



























































































                                                • Children and young people



























































































                                                • Families



























































































                                                • People who are homeless



























































































                                                • People with a disability, their families and carers



























































































                                                • Women



























































































                                                • And older people





















































































 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







































                        • Commonwealth Home Support Programme (CHSP). This programme aims to provide CHSP Providers with knowledge and information, having emphasis on early intervention, client focus and restoring capacity, enabling Providers to deliver high quality, affordable and accessible services to assist clients to live more independently at home and in the community. The activity aims to:














































                                                • Build the capacity of CHSP providers to deliver entry-level community aged care services



























































































                                                • Promote collaboration and partnerships that support the development of the community aged care services system in a way that meets the aims of the programme and broader aged care system



























































































                                                • Provide guidance to stakeholders to support the transition to the CHSP and access to aged care services



























































































                                                • Demonstrate leadership and provide advice on relevant sector management and service delivery issues.





















































































 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







































                        • Second Bite Food Waste Recovery - DAISI partner with Second Bite and local supermarket to salvage perishable food that would otherwise go to landfill and provide to a variety of groups who distribute to the most vulnerable in our community














































                                                • ex veterans experiencing homelessness



























































































                                                • local high school students experiencing disadvantage



























































































                                                • women's refuge for those escaping domestic violence



























































































                                                • aboriginal homelessness and disadvantaged



























































































                                                • families in crisis





















































































 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







































                        • Heartfelt Pack Challenge - each summer and winter season, DAISI work with the community to collate donations of essential items that are then provided to our contacts through the Second Bite program to extend on the fresh fruit and vege that they are receiving.  These items only go to our most vulnerable community members.






































 


 


 


 


 


 


 


 

Our People

CEO

Joanne McLean, CEO

Leadership Team

Office Manager - Lori Kelly


 


 


 


 


 


 


 


Digital Communications Officer - Brett Carn


 


 


 


 


 


 


 


Finance Officer - Alex Woods


 


 


 


 


 


 


 


Indigenous Support Planner / Case Manager - Mark Grist


 


 


 


 


 


 


 


Support Planner / Case Manager - Leah Louise


 


 


 


 


 


 


 


Working Carer's Gateway Journalist - Zoe Satherley


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 

Names of Board Members

Chairperson - Raymond Chesher


 


 


 


 


 


 


 


Treasurer - Angela Mathew


 


 


 


 


 


 


 


Secretary - Marie Dudgeon


 


 


 


 


 


 


 


Ordinary Board Members - Pip Carter, Trent Rees, Luz Press

Number of Employees

8

Number of Volunteers

6

Registration Information

ABN

78 054 760 155

Tax Deductible

Yes

How to help us

Wills and Bequests

A gift in your Will is the greatest commitment that you can make to help our organisation provide for our community.

Please contact DAISI direct for information on how to provide for a bequest in your Will.

General Donations

General Monetary Donations can be made by:



Direct Deposit to DAISI Bank Account:

Name: Disability & Aged Information Service Incorporated

Account Number: 22268845

BSB Number: 728-728

Reference: DONATION



It would be greatly appreciated if donors could advise DAISI of any donations made through direct deposit so that we can allocate in the most appropriate manner.



Cheque made out to Disability & Aged Information Service Inc and mailed to DAISI, Shop 3, 166 River Street, Ballina, NSW, 2478.



Cash in person at DAISI office at Shop 3, 166 River Street, Ballina, NSW.



Other support

DAISI operate the Heartfelt Pack Challenge each Summer and Winter season and receive donations from the community for essential items that are provided to our less fortunate community members. Items such as toothpaste, deodorant, beanies, socks, etc. are all appreciated. Please contact DAISI direct for a more detailed list of items.

Work with us

Volunteer with us

In the near future DAISI will be offering training for volunteers to enable them to access community programs and opportunities. Please contact DAISI direct for further information.

Our Annual Reports

Our Mission / Objective

Connecting the disadvantaged, people with disability, the aged and the most vulnerable in our community to both formal and natural supports in their community to realise their full potential.






DAISI empowers communities with knowledge. Everyone has the right to make fair and informed choices about their life.






In an age of overwhelming information, DAISI is proud to provide impartial, independent information, from our central Ballina shopfront. DAISI enables individuals in the Northern Rivers to access the community services or support they may need or want to enhance their lives.






EMPOWERED - giving individuals clear information and tools to make informed choices - the individual has control.






UNDERSTOOD - ensuring people feel heard and understood, by clarifying and identifying their wants/needs/requests. Being empathetic and always remaining patient.






SUPPORTED - making sure people feel welcomed, heard and never alone. Ensuring we 'take action', whether through an appropriate referral, or effective on-going communication with them.






SAFE - creating a welcoming and confidential environment where people feel a sense of trust. Ensuring our approach, responses and communications make people feel safe at all times.






VALUED - ensuring people feel that they matter to us, and that their time and effort in contacting DAISI was worthwhile and purposeful. Encouraging self-belief.

Projects in Progress


  • Disability & Aged Information Service: (including the HACC NESB project) – specialises in providing information on resources, issues, services availability, access and equipment to clients on the Far North Coast via our 1800 freecall number, website www.daisi.asn.au, a quarterly newsletter and monthly e-News, fact sheets, a website and community outreach activities.

  • Working Carers Gateway: a web-based resource workingcarers.org.au for New South Wales carers who juggle paid work with caring for a relative or friend who is aged and/or has a disability.


 



  • Registered NDIS Service Provider: DAISI offers Support Coordination, Capacity Building and Plan Management for NDIS participants who have received funding for these supports.  At DAISI we treat each participant as an individual with their own needs, wants and goals.  Our job is to help you activate your plan and make the goals come to life with you.  We are goal oriented and strive to see your plan succeed; if you succeed, we succeed.


 



  • Commonwealth Home Support Programme (CHSP). This programme aims to provide CHSP Providers with knowledge and information, having emphasis on early intervention, client focus and restoring capacity, enabling Providers to deliver high quality, affordable and accessible services to assist clients to live more independently at home and in the community.  The activity aims to:

  • Build the capacity of CHSP providers to deliver entry-level community aged care services

  • Promote collaboration and partnerships that support the development of the community aged care services system in a way that meets the aims of the programme and broader aged care system

  • Provide guidance to stakeholders to support transition to the CHSP and access to aged care services

  • Demonstrate leadership and provide advice on relevant sector management and service delivery issues.


 


 


 


 


 


 


 







































                        • Disability & Aged Information Service (including the HACC NESB project) – specialises in providing information on resources, issues, services availability, access and equipment to clients on the Far North Coast via our 1800 freecall number, website www.daisi.asn.au, a quarterly newsletter and monthly e-News, fact sheets, a website and community outreach activities.






































 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







































                        • Working Carers Gateway: a web-based resource workingcarers.org.au for New South Wales carers who juggle paid work with caring for a relative or friend who is aged and/or has a disability.






































 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







































                        • Support Planning Service. This service offers support and facilitates individualised planning with people with disability, their families, carers and support networks using person centred approaches to best meet accommodation an service support needs. Services are provided to:














































                                                • Aboriginal & Torres Strait Islander people



























































































                                                • Children and young people



























































































                                                • Families



























































































                                                • People who are homeless



























































































                                                • People with a disability, their families and carers



























































































                                                • Women



























































































                                                • And older people





















































































 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







































                        • Commonwealth Home Support Programme (CHSP). This programme aims to provide CHSP Providers with knowledge and information, having emphasis on early intervention, client focus and restoring capacity, enabling Providers to deliver high quality, affordable and accessible services to assist clients to live more independently at home and in the community. The activity aims to:














































                                                • Build the capacity of CHSP providers to deliver entry-level community aged care services



























































































                                                • Promote collaboration and partnerships that support the development of the community aged care services system in a way that meets the aims of the programme and broader aged care system



























































































                                                • Provide guidance to stakeholders to support the transition to the CHSP and access to aged care services



























































































                                                • Demonstrate leadership and provide advice on relevant sector management and service delivery issues.





















































































 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







































                        • Second Bite Food Waste Recovery - DAISI partner with Second Bite and local supermarket to salvage perishable food that would otherwise go to landfill and provide to a variety of groups who distribute to the most vulnerable in our community














































                                                • ex veterans experiencing homelessness



























































































                                                • local high school students experiencing disadvantage



























































































                                                • women's refuge for those escaping domestic violence



























































































                                                • aboriginal homelessness and disadvantaged



























































































                                                • families in crisis





















































































 


 


 


 


 


 


 


 


 


 


 


 


 


 


 







































                        • Heartfelt Pack Challenge - each summer and winter season, DAISI work with the community to collate donations of essential items that are then provided to our contacts through the Second Bite program to extend on the fresh fruit and vege that they are receiving.  These items only go to our most vulnerable community members.






































 


 


 


 


 


 


 


 

Our People

CEO

Joanne McLean, CEO

Leadership Team

Office Manager - Lori Kelly


 


 


 


 


 


 


 


Digital Communications Officer - Brett Carn


 


 


 


 


 


 


 


Finance Officer - Alex Woods


 


 


 


 


 


 


 


Indigenous Support Planner / Case Manager - Mark Grist


 


 


 


 


 


 


 


Support Planner / Case Manager - Leah Louise


 


 


 


 


 


 


 


Working Carer's Gateway Journalist - Zoe Satherley


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 

Names of Board Members

Chairperson - Raymond Chesher


 


 


 


 


 


 


 


Treasurer - Angela Mathew


 


 


 


 


 


 


 


Secretary - Marie Dudgeon


 


 


 


 


 


 


 


Ordinary Board Members - Pip Carter, Trent Rees, Luz Press

Number of Employees

8

Number of Volunteers

6

Registration Information

ABN

78 054 760 155

Tax Deductible

Yes

How to Help us

Wills and Bequests

A gift in your Will is the greatest commitment that you can make to help our organisation provide for our community.

Please contact DAISI direct for information on how to provide for a bequest in your Will.

General Donations

General Monetary Donations can be made by:



Direct Deposit to DAISI Bank Account:

Name: Disability & Aged Information Service Incorporated

Account Number: 22268845

BSB Number: 728-728

Reference: DONATION



It would be greatly appreciated if donors could advise DAISI of any donations made through direct deposit so that we can allocate in the most appropriate manner.



Cheque made out to Disability & Aged Information Service Inc and mailed to DAISI, Shop 3, 166 River Street, Ballina, NSW, 2478.



Cash in person at DAISI office at Shop 3, 166 River Street, Ballina, NSW.



Other support

DAISI operate the Heartfelt Pack Challenge each Summer and Winter season and receive donations from the community for essential items that are provided to our less fortunate community members. Items such as toothpaste, deodorant, beanies, socks, etc. are all appreciated. Please contact DAISI direct for a more detailed list of items.

Work with us

Volunteer with us

In the near future DAISI will be offering training for volunteers to enable them to access community programs and opportunities. Please contact DAISI direct for further information.

Our Annual Reports

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