Guide to Giving
MEDIA, JOBS & RESOURCES FOR THE COMMON GOOD
NEWS  | 

Telecommunications Toolkit


Tuesday, 10th June 2003 at 1:06 pm
Staff Reporter
Telephone and Internet users will be able to make better choices on appropriate services and be more informed on consumer safeguards following the launch of two new telecommunications Tool Kits.

Tuesday, 10th June 2003
at 1:06 pm
Staff Reporter


0 Comments


FREE SOCIAL
SECTOR NEWS

 Print
Telecommunications Toolkit
Tuesday, 10th June 2003 at 1:06 pm

Telephone and Internet users will be able to make better choices on appropriate services and be more informed on consumer safeguards following the launch of two new telecommunications Tool Kits.

The Australian Communication Authority’s (ACA’s) telephone and Internet Tool Kits offer free information packages – available in printed form, CD-ROM and through an interactive website – provide easy-to-use information on costs, services and consumer protection.

The ACA says the Kits will cut through the confusion that is commonly felt by consumers who are trying to select the best new telecommunications product or service to meet their needs.

The AACA says its 2002 Awareness and Information Needs Survey showed that many consumers feel overwhelmed by the amount of information available.

In addition, the Telecommunications Services (Besley) Inquiry identified a lack of effective consumer information in the market, while the Regional Telecommunications (Estens) Inquiry urged the provision of timely and unbiased information on mobile phones and Internet services to rural consumers.

The ACA says a previous Tool Kit on mobile phones, released in May last year, proved a boon for consumers. Almost all users (mainly teenagers and older Australians) polled by the ACA were satisfied that the information provided was easy to use and understand.

The Tool Kits do not recommend particular companies, prices or services; instead they identify the issues that consumers should consider in choosing telecommunications products and services to suit their unique requirements.

The ACA says it is important for consumers to understand the options available, and safeguards in place, when choosing telecommunications products and services.

For more information visit the Tool Kit website for an interactive experience at www.toolkit.aca.gov.au or contact the ACA on telephone 1800 35 11 35.



Guide to Giving

FEATURED SUPPLIERS


Brennan IT helps not-for-profit (NFP) organisations drive gr...

Brennan IT

HLB Mann Judd is a specialist Accounting and Advisory firm t...

HLB Mann Judd

Helping the helpers fund their mission…...

FrontStream Pty Ltd (FrontStream AsiaPacific)

Yes we’re lawyers, but we do a lot more....

Moores

More Suppliers

Get more stories like this

FREE SOCIAL
SECTOR NEWS

YOU MAY ALSO LIKE

Susan Pascoe Appointed Head of Newly Formed Community Directors Council

Luke Michael

Friday, 22nd September 2017 at 5:21 pm

Recruitment Expert Says NFPs Need Thorough Process to Hire Honest Candidates

Luke Michael

Friday, 22nd September 2017 at 4:50 pm

Thinkers Look to Melbourne to Grow SA Purpose Economy

Wendy Williams

Thursday, 21st September 2017 at 4:44 pm

Mental Health Groups Call for Same-Sex Marriage to Prevent Suicide

Luke Michael

Thursday, 21st September 2017 at 4:24 pm

POPULAR

Moves to Stop Volunteering at Overseas Orphanages

Luke Michael

Wednesday, 13th September 2017 at 1:54 pm

Future Uncertain for Disability Organisations Following Funding Cuts

Wendy Williams

Tuesday, 19th September 2017 at 8:29 am

Majority of NFPs Are Not Believed to be Well-Run, According to New Survey

Luke Michael

Tuesday, 12th September 2017 at 4:14 pm

More Australians Are Giving Time Not Money

Wendy Williams

Monday, 11th September 2017 at 5:07 pm

Write a Reply or Comment

Your email address will not be published. Required fields are marked *


Guide to Giving
pba inverse logo
Subscribe Twitter Facebook

The social sector's most essential news coverage. Delivered free to your inbox every Tuesday and Thursday morning.

You have Successfully Subscribed!