Close Search
News  |  General

Home Phones Still Essential for Low Income Earners

30 March 2010 at 11:51 am
Staff Reporter
A Survey by Telstra finds home phones are still vital for low income earners in Australia

Staff Reporter | 30 March 2010 at 11:51 am


Home Phones Still Essential for Low Income Earners
30 March 2010 at 11:51 am

Almost seventy five percent of people on a low income still consider their home telephone their most important service with many relying on it for job hunting and social support, according to a survey by telecommunications giant, Telstra.

The survey report was revealed by Telstra at the Australian Council of Social Service (ACOSS) national conference in Canberra.

Telstra Group Managing Director, David Quilty, says the research, undertaken for the Low Income Measures Assessment Committee (LIMAC), confirms that the Global Financial Crisis has had a significant impact on Australians on a low income.

Chris Dodds, LIMAC Chairman and ACOSS representative on the Committee, says the research is timely given the significant challenges to the economy and to people’s financial circumstances in the last 12 to 18 months.

Dodds says staying in touch goes to the very core of people’s existence.

Irrespective of income or financial position, he says people should be able to stay in touch with family, friends and community.

He says the Telstra Access for Everyone programs, which assist over one million low income customers per month, are very effective in supporting disadvantaged Australians during this time.

Telstra engaged an independent research agency to undertake interviews with over 700 low income stakeholders (Telstra Bill Assistance Certificates recipients and participating community agencies) to determine how effective its package of products and services are assisting people on a low income or in financial hardship to stay connected.

PB Careers
Get your biweekly dose of news, opinion and analysis to keep you up to date with what’s happening and why it matters for you, sent every Tuesday and Thursday morning.

Got a story to share?

Got a news tip or article idea for Pro Bono News? Or perhaps you would like to write an article and join a growing community of sector leaders sharing their thoughts and analysis with Pro Bono News readers? Get in touch at or download our contributor guidelines.




Get more stories like this


Your email address will not be published. Required fields are marked *


A tale of two polls: So what is the real difference?

Maggie Coggan

Thursday, 12th November 2020 at 8:37 am

Meet Pro Bono News’ first editorial advisory board

Wendy Williams

Thursday, 16th April 2020 at 8:02 am

Unpaid Carers Facing Significant Economic Disadvantage

Luke Michael

Tuesday, 21st August 2018 at 3:45 pm

NFPs Driving WA Economy, Report Says

Wendy Williams

Wednesday, 15th February 2017 at 4:20 pm

pba inverse logo
Subscribe Twitter Facebook