FIT Sponsorship
MEDIA, JOBS & RESOURCES FOR THE COMMON GOOD
NEWS  | 

Australia Needs to be More Citizen-Centric


Tuesday, 27th March 2012 at 3:14 pm
Staff Reporter
Australia is lagging behind in the co-design and co-production space between government and the Not for Profit sectors, a conference has been told.

Tuesday, 27th March 2012
at 3:14 pm
Staff Reporter


0 Comments


FREE SOCIAL
SECTOR NEWS

 Print
Australia Needs to be More Citizen-Centric
Tuesday, 27th March 2012 at 3:14 pm

Australia is lagging behind in the co-design and co-production space between government and the Not for Profit sectors, a conference has been told.

Not for Profit leader, Elaine Henry, who is the chair of the Australian Research Alliance for Children and Youth and the former CEO of the Smith Family says internationally the pendulum has swung from public sector to private enterprise, but it is now coming to rest on citizens.

Henry was speaking at “The Co-Design for Citizen-Centric Service Delivery Conference” in Melbourne being attended by senior Commonwealth, State and Local Government representatives as well as academics and leaders in the Not for Profit sector.

Organisers of the Conference say Government and the Not for Profit sector are increasingly recognising the benefits of co-design and co-production, but the question now is not whether to pursue co-design and co-production, but how to do this most effectively.

Co-design and co-production can be defined as a systematic approach to understanding citizens and working with them to design, shape and deliver better policies and services.

Organisers say it’s not only about being ‘citizen-centric’ but about partnering with communities to ensure policies and services deliver desired outcomes.

They say the benefits of this approach are clear but it can be challenging, particularly because it is a significant departure from the way policies and services are traditionally designed and delivered.

Elaine Henry told the conference that she sees co-design as part of the co-production process.

She says that peoples' needs are better met if they are part of the process of designing and producing services.

“You must give as well as get. Co-production is about this process, allowing service recipients to contribute, not treating them as 'costs'.”

Elaine used the example of a group of women who, 30 years ago, wanted to share their experience with breast cancer with women just diagnosed to help them. They had to get the permission of doctors to talk to patients.

She says that now it is a self-organising network, where every woman can connect to others without having to 'ask permission' of an authority figure.



FEATURED SUPPLIERS


NGO Recruitment is Australia’s not-for-profit sector recru...

NGO Recruitment

Yes we’re lawyers, but we do a lot more....

Moores

Helping the helpers fund their mission…...

FrontStream Pty Ltd (FrontStream AsiaPacific)

HLB Mann Judd is a specialist Accounting and Advisory firm t...

HLB Mann Judd

More Suppliers

Get more stories like this

FREE SOCIAL
SECTOR NEWS

YOU MAY ALSO LIKE

An Integrated Approach To End Family Violence – Conference

Contributor

Tuesday, 28th November 2017 at 8:28 am

Walkley Foundation’s Storyology Festival – A Must Attend Event for NFPs

Contributor

Wednesday, 16th August 2017 at 11:58 am

Federal Govt Extends Advocacy Funding – States Called on to Follow Suit

Lina Caneva

Wednesday, 9th August 2017 at 4:02 pm

Good Governance in the Not-for-profit Sector is Paramount

Elizabeth Proust

Monday, 7th August 2017 at 1:27 pm

POPULAR

$110M Package Tackles Anxiety and Depression Among Young Australians

Wendy Williams

Tuesday, 9th January 2018 at 8:46 am

Privatisation Poses New Challenges for NFPs Managing Their Workforce

Luke Michael

Tuesday, 9th January 2018 at 4:36 pm

Social Enterprise Announces $500,000 Funding for Social and Affordable Housing

Luke Michael

Monday, 15th January 2018 at 11:26 am

White Ribbon Australia CEO Announces Retirement

Wendy Williams

Wednesday, 10th January 2018 at 5:15 pm

Write a Reply or Comment

Your email address will not be published. Required fields are marked *


FIT Sponsorship
pba inverse logo
Subscribe Twitter Facebook

The social sector's most essential news coverage. Delivered free to your inbox every Tuesday and Thursday morning.

You have Successfully Subscribed!